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No return Video
612 3 2017-3-11
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Arnaudxx
New

France
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HI,
I have a Samsung Notes2, with DJI GO4 installed.
So, I have no return video, but just info on screen... video is black!

Have you any Idea? My smatphone is not compatible?

Thanks

ps: Sorry for my English but I'm french
2017-3-11
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Snap_Shot
lvl.1
United States
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I had this problem too. It was because I needed to update the firmware.
2017-3-11
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Arnaudxx
New

France
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Firmware of smatphone or Mavic?
2017-3-11
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DJI Mindy
Administrator
Flight distance : 7 ft
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Samsung Note 2 is not listed in our device recommended list which might be incompatible with DJI GO app.
Have you tried to reinstall the DJI GO app?
Do you have another mobile device to test with?
2017-3-12
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