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Battery charging issues
876 7 2017-3-13
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Essence
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Flight distance : 15833 ft
Singapore
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[size=14.6667px]Hi guys,

[size=14.6667px]Did a search and nothing came out, I plug my battery into my charger(the one that came with my mavic) and no lights whatsoever from the battery. I had to turn the battery on(like how you would power your mavic up) to get it charging.

[size=14.6667px]After a full charge, plugged it into the mavic did a full flight, all was fine, drained the batt to about 20%. Did the charge again, same thing, had to power on the batt to get it charging, anyone facing the same problem?
2017-3-13
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DJI Mindy
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Flight distance : 7 ft
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Do not power on the battery, and leave the battery charging for half an hour to see if the battery will start blinking.
2017-3-13
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Essence
lvl.1
Flight distance : 15833 ft
Singapore
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DJI Mindy Posted at 2017-3-13 22:33
Do not power on the battery, and leave the battery charging for half an hour to see if the battery will start blinking.

Does powering on the battery while charging damage the battery?
2017-3-14
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travelrikk
First Officer
Flight distance : 21877946 ft
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Malta
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I think I face the same problem, even to use the battery as a power bank using the adapter with the flymore package.. thought this was normal?
2017-3-14
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DJI Mindy
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Essence Posted at 2017-3-14 00:25
Does powering on the battery while charging damage the battery?

It will not damage the battery.
Please try with my advice to see if the battery will start charging normally.
2017-3-14
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Essence
lvl.1
Flight distance : 15833 ft
Singapore
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DJI Mindy Posted at 2017-3-14 19:37
It will not damage the battery.
Please try with my advice to see if the battery will start charging normally.

I tired, and it does not start blinking even after an hour, should i send it back to DJI? please advise.
2017-3-14
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DJI Mindy
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Essence Posted at 2017-3-14 22:49
I tired, and it does not start blinking even after an hour, should i send it back to DJI? please advise.

I have reported this to our engineers.
If you I get any update, I'll let you know.
2017-3-15
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DJI Mindy
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Essence Posted at 2017-3-14 22:49
I tired, and it does not start blinking even after an hour, should i send it back to DJI? please advise.

Hello, could you please record a video of the battery issue?
Our engineers would like to see the performance of the battery.
Thank you for your cooperation.
2017-3-15
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