DJI Mindy
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mtbeer Posted at 2017-3-14 13:19
I shipped mine in Feb 17th. Delivered Feb 21st. Damage wasn't assessed until March 1st. Now it's March 14 and my status is still "Under Repairs." So... contrary to what DJI-Ken is saying, yes, it does in fact take at least a month. I am beyond frustrated with DJI Support at this point.
They make it sound like they'll look into your case and expedite it, and they say all kinds of fluffy things in these forums for PR reasons, but they don't actually follow through with any of it.
Hello mtbeer, I have checked your case with our support team and they have explained the status of your case to you via email.
I'm sorry for the frustration and we are following up your case actively. |
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