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Really Horrible Horizon Tilt
549 21 2017-3-14 10:43:08
CharlesWhiteman
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United Kingdom
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I flew today and whilst panning around on a shot I noticed really horrible horizon tilt come into play. What is that all about? I thought the whole point of a gimbal was to keep the horison level! Any suggestions or is my aircraft faulty?  Should i log this issue with DJI support.  I can post footage.
2017-3-14 10:43:08
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Propwash
Intern Pilot
United Kingdom
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Had you carried out any calibrations at all.If not check your manuel for calibration procedures.
2017-3-14 10:52:32
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Zeldon50
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United States
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Don't mean to sound insensitive, but there are a zillion threads on this problem with squillions of replies... do a search and you'll find them...
2017-3-14 10:53:30
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Rafe Hracek
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United States
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At the start of each flight, I'd go up about 150 feet or until horizon is visible and adjust it accordingly by going to Gimbal Settings > Adjust Gimbal Roll
2017-3-14 10:58:52
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CharlesWhiteman
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United Kingdom
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Many thanks for the replies.  All appreciated.  This is my second Phantom, after my P3 Advanced and there seems to be all sorts of things that were never an issue with that much cheaper older model and whilst there may be lots of replies I do feel that DJI ought to see these issues being raised.  It's just not good enough!  The aircraft should not have to be brought back to ground simply just to do a gimbal alignment and users should not be expected to keep track of the horizon whilst flying and filming at the same time.  It's just not good enough! I've spent 3 times the amount that the P3 Advanced cost and I'm beginning to wonder if it needs sending back as not fit for purpose.

2017-3-14 11:43:51
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Bullflyer
Student Pilot
Spain
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For this reason, and a few more, I am waiting to acquire a P4P ......,
Probably when I decide to buy it, the P5 will appear. And the story will start again. This situation is not serious. I do not want to buy something that maybe works well, or maybe not. You can not manufacture something and put it on sale to the public, without having tested it enough, and have corrected all these faults. It is not a cheap toy.
2017-3-14 13:40:17
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Punchbuggy
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Australia
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I had this issue with both my P4 and P4P. Following upgrade of my P4P (and RC) to the latest firmware, I performed a VPS calibration and then a gimbal calibration (only), and my flights since have maintained a perfect horizon.

That leaves my P4. I have discovered that when I lose horizon integrity, if I yaw to the left 360 and let it hover for a few seconds (I haven't tested the consistency of a right yaw yet), then the horizon auto levels - it's visible on the videos I've taken. Now if you try this, and it doesn't work for you, then don't shoot the messenger. Just sharing what appears to work for me on the off-chance that it'll work for you too.
2017-3-14 17:13:22
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CharlesWhiteman
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United Kingdom
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Bullflyer Posted at 2017-3-14 13:40
For this reason, and a few more, I am waiting to acquire a P4P ......,
Probably when I decide to buy it, the P5 will appear. And the story will start again. This situation is not serious. I do not want to buy something that maybe works well, or maybe not. You can not manufacture something and put it on sale to the public, without having tested it enough, and have corrected all these faults. It is not a cheap toy.

I shall not be buying another DJI new model!
2017-3-14 23:46:02
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Snowwolfwarrior
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United Kingdom
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I wonder if it depends how the update has been performed? I too now have the horizon tilt, I updated firmware via the app on my iPad, I wonder if others who updated via the assistant 2 on the pc have got the same issues of the tilt, if I revolve the bird around the tilt is very noticeable but if I leave it in same position it gradually levels out after about 30 seconds
2017-3-16 10:59:06
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hallmark007
First Officer
Ireland
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Snowwolfwarrior Posted at 2017-3-16 10:59
I wonder if it depends how the update has been performed? I too now have the horizon tilt, I updated firmware via the app on my iPad, I wonder if others who updated via the assistant 2 on the pc have got the same issues of the tilt, if I revolve the bird around the tilt is very noticeable but if I leave it in same position it gradually levels out after about 30 seconds

I updated through the app and everything seems ok so far.
2017-3-16 11:14:59
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RedHotPoker
Captain
Canada
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With the Phantom 3 Advanced and Professional models, doing a cold drone IMU and gimbal calibration has helped many fix and maintain a perfectly level horizon.

I don't know if that same procedure would help correct your drones crooked gimbal.


RedHotPoker
2017-3-16 12:11:19
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Snowwolfwarrior
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United Kingdom
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I have not done an IMU only a gimbal calibration, tomorrow I will do both, only problem that is letting it down at the moment:-(
2017-3-16 12:19:40
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RedHotPoker
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Canada
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Snowwolfwarrior Posted at 2017-3-16 12:19
I have not done an IMU only a gimbal calibration, tomorrow I will do both, only problem that is letting it down at the moment:-(

Ok, wishing you good luck, hope that it works. Fingers crossed. ;-)


RedHotPoker
2017-3-16 12:28:01
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Punchbuggy
Intern Pilot
Australia
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Snowwolfwarrior Posted at 2017-3-16 10:59
I wonder if it depends how the update has been performed? I too now have the horizon tilt, I updated firmware via the app on my iPad, I wonder if others who updated via the assistant 2 on the pc have got the same issues of the tilt, if I revolve the bird around the tilt is very noticeable but if I leave it in same position it gradually levels out after about 30 seconds

Snowy, I summed up my thoughts re horizon level issues in a post today in this thread:
http://forum.dji.com/forum.php?m ... D386%26typeid%3D386

Nothing new perhaps, but it seems to be working for me.
2017-3-16 15:17:25
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E.T._Drone_Home
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United States
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Zeldon50 Posted at 2017-3-14 10:53
Don't mean to sound insensitive, but there are a zillion threads on this problem with squillions of replies... do a search and you'll find them...

Although I agree there are a lot of redundant posts regarding this problem I also feel the more there are the harder it is to deny. Hopefully it's something DJI gets serious about correcting.
2017-3-16 18:29:46
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Sestaceans
Intern Pilot
United States
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You don't mention what drone you have, however since the horizon tilt on the PhantomPro4+ has not been fixed yet, I'm guessing this is your drone?
If so, then yes, there is a well documented horizon till for the Phantom 4 Pro +.  I personally have rigged up a system that balances the gimbal a little better,  and it works somewhat better then the firmware edition.  If it's the standard P4Pro then you should do all of your general calibrations and if the problem persits send it back immeaditely and get it fixed or get your money back.  Apparently you only have a 7 day window.  Just got one of mine back and am sending off the other,  will let you know if they are actually getting fixed or just going in a circle.  Good luck (and let us know what drone you are flying).
2017-3-17 00:44:27
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Snowwolfwarrior
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United Kingdom
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I have a p4p  and the tilt is quite bad, I have done a vps set up today, I didn't do a IMU as it was not telling me it needed to be done, I will have another fly in next few days see if any better
2017-3-17 13:41:06
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CharlesWhiteman
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United Kingdom
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Sestaceans Posted at 2017-3-17 00:44
You don't mention what drone you have, however since the horizon tilt on the PhantomPro4+ has not been fixed yet, I'm guessing this is your drone?
If so, then yes, there is a well documented horizon till for the Phantom 4 Pro +.  I personally have rigged up a system that balances the gimbal a little better,  and it works somewhat better then the firmware edition.  If it's the standard P4Pro then you should do all of your general calibrations and if the problem persits send it back immeaditely and get it fixed or get your money back.  Apparently you only have a 7 day window.  Just got one of mine back and am sending off the other,  will let you know if they are actually getting fixed or just going in a circle.  Good luck (and let us know what drone you are flying).

I think the post was entered in the P4 Pro section, as it's a P4 Pro with the DJI Pro+ controller.  So its an in-documented feature then :-) We technies call those bugs in the real world! haha

I am expecting DJI to fix it  - or it's going back!!
4 days ago
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Sestaceans
Intern Pilot
United States
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CharlesWhiteman Posted at 2017-3-19 01:27
I think the post was entered in the P4 Pro section, as it's a P4 Pro with the DJI Pro+ controller.  So its an in-documented feature then :-) We technies call those bugs in the real world! haha

I am expecting DJI to fix it  - or it's going back!!

It's not hard to guess these things when you know they are bugs!   The P4Pro+ is a hot mess.  Mine just left the station back to California
4 days ago
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CharlesWhiteman
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United Kingdom
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This is after, firmware refresh and imu and gimbal refresh

Photo of Tiled Horizon

Photo of Tiled Horizon
3 days ago
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RodneyDangerous
Beginner
United States
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Yep! DJI will now tell you to send it back in here one of two things will happen:
(1) you get your unit back, the problem persisting or worse
(2) you get a refurbished unit back, the problem just as bad or worse than it is now.

Then, DJI will start again, telling you to do an IMU and gimbal calibration! Repeat.
3 days ago
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CharlesWhiteman
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United Kingdom
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I gave up on that and decided to try Active Tracking.  At least one feature that works! And if i ever meet someone from DJI - a parody!

3 days ago
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