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UPS Shipping Label?
344 5 2017-3-15 03:59:58
brerick1
Beginner
Flight distance : 3272
United States
Offline

Hi,

Has anyone received a UPS shipping label sooner than two days?  I submitted my repair information for my Mavic, which fell midflight, yesterday.  I am leaving town tomorrow for about two weeks, and if at all possible, would love to drop my Mavic at UPS before I leave.  

My case number is
CAS-507652-X1W3G1.



Thank you for your help!
2017-3-15 03:59:58
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DJI Mindy
Administrator
Japan
Offline

Hello, I have sent an request to designated team.
I'm not sure if you can receive the shipping label in time.
If I get any update, I'll let you know at once.
2017-3-15 04:15:20
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brerick1
Beginner
Flight distance : 3272
United States
Offline

Thank you!
2017-3-15 04:55:26
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DJI-Ken
DJI team
Flight distance : 444792
United States
Offline

I see a UPS# in your case file, have you received the shipping label yet?
2017-3-15 08:48:33
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RidgeLink
Hobbyist
Flight distance : 99216
Canada
Offline

brerick1 they send the UPS label by email. Check your junk folder if you haven't received it. It took over a week for me to receive mine. They kept saying it was sent and gave me a UPS number but I never got it. Finally phoned Tech and the Techy sent it directly to me. Took a week for my Mavic to get to DJI. Now almost another week later, it just sitting there waiting to be received. I hope it doesn't go past the 30 day waiting period and they cancel the case. Good luck with yours.
2017-3-15 09:08:27
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DJI Mindy
Administrator
Japan
Offline


No problem.
If you have any further query, please feel free to let me know.
2017-3-15 19:08:41
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