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Live feed freezing
296 16 2017-3-15 14:49:43
Karlos7
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Canada
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I have been flying my phantom 4 quite a bit lately and notice when i'm pretty hard on the throttle, and or turning, the live feed freezes from time to time, & even get the green and black screen momentarily. Sometimes it's worse than others and of course the further away it is freezing is more common. I'm using an iPad 2 connected to my iPhone 6s for data. Are there settings on my phantom, iPad, or iPhone that I can change or turn on or off that will help with these issues and maybe get a better overall connection?
2017-3-15 14:49:43
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hungdang
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Australia
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May be your ipad 2 is not good enough, try your iphone 6s.
2017-3-15 17:18:36
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DJI-Jamie
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Just to clarify, are you using the iPad 2 or the iPad Air 2?
2017-3-15 20:46:36
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Ercoupedriver
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Mine does the same thing.  I have the Ipad air 2.
2017-3-16 04:27:00
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JoZee
Beginner
Israel
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Have you tried to select different wifi channel?
2017-3-16 07:12:08
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Karlos7
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Canada
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DJI-Jamie Posted at 2017-3-15 20:46
Just to clarify, are you using the iPad 2 or the iPad Air 2?

Just the iPad 2
2017-3-16 11:23:23
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DJI-Ken
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You need at least an iPad Air2.
2017-3-16 13:12:29
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DJI-Jamie
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If it's that old of an iOS, it may be that it's not able to run the app properly. Have you tried using just your iPhone to see if there's any improvement?
2017-3-16 13:42:34
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Karlos7
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DJI-Jamie Posted at 2017-3-16 13:42
If it's that old of an iOS, it may be that it's not able to run the app properly. Have you tried using just your iPhone to see if there's any improvement?

I will try and let you know.
2017-3-16 17:49:29
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hungdang
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Ercoupedriver Posted at 2017-3-16 04:27
Mine does the same thing.  I have the Ipad air 2.

do you have 1.8 firmware for RC? if you do then try to downgrade the RC to 1.6
2017-3-16 18:05:19
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DJI-Jamie
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Karlos7 Posted at 2017-3-16 17:49
I will try and let you know.

Please keep me posted.
2017-3-16 20:28:10
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Karlos7
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Canada
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I just got back from flying my phantom 4 using just my I phone 6S. I took it to an altitude of 980 feet and a distance of 1300 feet, turned it hard and had it up to a speed of 48 miles an hour in sport mode, and the live feed was flawless. Not once in my flight did I experience any freezing, glitches, or a black & green screen. I'm wondering then when I use my iPad 2 linked to my iPhone 6s for data, is there a lag and my iPad 2 can't keep up? Which brings me back to my original question, are there any settings that I can tweak or turn on or off that will help my iPad run more efficient therefore reducing the lag?
2017-3-20 18:44:07
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9245
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Either you are getting interference, or the IPad is overheating.

Keep your antennas 90 degrees to the Phantom 4 and facing it, and don't cross them.  You can also try boosting the antennas the channel hack, or external antennas.  Or just fly from a different area.

If your IPad is overheadting, use the sun shade and try to keep it out of direct sunloght if you can.
2017-3-20 20:53:23
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Karlos7
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Canada
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DJI-Ken Posted at 2017-3-16 13:12
You need at least an iPad Air2.

Ercoupedriver said on post #4 The same thing was happening to him and he is using the iPad Air 2.
2017-3-20 21:07:35
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DJI-Ken
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Karlos7 Posted at 2017-3-20 21:07
Ercoupedriver said on post #4 The same thing was happening to him and he is using the iPad Air 2.

I have an iPad Mini 3 and an Air 2 and have not had any issues.
2017-3-21 07:22:23
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DJI-Jamie
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Karlos7 Posted at 2017-3-20 18:44
I just got back from flying my phantom 4 using just my I phone 6S. I took it to an altitude of 980 feet and a distance of 1300 feet, turned it hard and had it up to a speed of 48 miles an hour in sport mode, and the live feed was flawless. Not once in my flight did I experience any freezing, glitches, or a black & green screen. I'm wondering then when I use my iPad 2 linked to my iPhone 6s for data, is there a lag and my iPad 2 can't keep up? Which brings me back to my original question, are there any settings that I can tweak or turn on or off that will help my iPad run more efficient therefore reducing the lag?

For iOS devices in general, the minimum hardware requirement is an A7 processor in order to run efficiently, the iPad 2 is just an A5. Since the Go app has become very dependent on having as much processing power available during use, having anything else tied to the device besides the RC will definitely tax the device. If you want to keep trying to get the iPad 2 to work with it, then you can try toggling the hardware decoding option to see if there's any improvement. Otherwise, the iPhone 6S will be the best device you already have that will work.
2017-3-21 11:41:19
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DJI-Jamie
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Ercoupedriver Posted at 2017-3-16 04:27
Mine does the same thing.  I have the Ipad air 2.

Just to clarify, which Go app version are you running? Do you have hardware decoding enabled or disabled?
2017-3-21 11:47:06
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