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Mavic Gimbal Cushion replacements ????
327 7 2017-3-18 12:39:32
rbruz
Beginner
United States
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Hi, when will DJI offer the gimbal cushion replacements ?  HERE is what they look like. I have seen several others that have them broke and need new ones, this should get to the top of the list ASAP!
2017-3-18 12:39:32
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DJI Mindy
Administrator
Japan
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Sorry rbruz, I don't have access to the link you provided.
Could you please post the photo here?
2017-3-19 00:18:18
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rbruz
Beginner
United States
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DJI Mindy Posted at 2017-3-19 00:18
Sorry rbruz, I don't have access to the link you provided.
Could you please post the photo here?

2017-3-20 10:26:32
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DJI Mindy
Administrator
Japan
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Sorry, the image is still invisible.
Please click the "Advanced" then "picture" to upload the image.
2017-3-20 22:58:27
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rbruz
Beginner
United States
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DJI Mindy Posted at 2017-3-20 22:58
Sorry, the image is still invisible.
Please click the "Advanced" then "picture" to upload the image.

Screen Shot 2017-03-20 at 11.27.11 AM.png
2017-3-21 07:11:58
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DJI Mindy
Administrator
China
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Thank you for your cooperation.
Sorry we didn't sell it respectively and it's not recommended to replace it by yourself.
I'd suggest you to sent it in for further evaluation.
2017-3-21 22:34:25
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rbruz
Beginner
United States
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DJI Mindy Posted at 2017-3-21 22:34
Thank you for your cooperation.
Sorry we didn't sell it respectively and it's not recommended to replace it by yourself.
I'd suggest you to sent it in for further evaluation.

Horrible answer !  This part is simple and doesn't take any disassembly of unit to do. You all should reconsider offering these stat !  People aren't gonna wanna send in a unit and wait weeks for something that takes about 2 min to replace and costs about 5 cents !  Took me longer to post all this stuff then to change all 4 !
2017-3-23 15:31:18
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DJI Mindy
Administrator
China
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rbruz Posted at 2017-3-23 15:31
Horrible answer !  This part is simple and doesn't take any disassembly of unit to do. You all should reconsider offering these stat !  People aren't gonna wanna send in a unit and wait weeks for something that takes about 2 min to replace and costs about 5 cents !  Took me longer to post all this stuff then to change all 4 !

You could get in touch with local dealer to see if they are able to assist you.
http://www.dji.com/where-to-buy
Sorry for the inconvenience caused.
2017-3-24 23:37:34
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