Hi,

When I try to record to the SSD in Cinema DNG mode on the Inspire 2, an error appears on the DJI GO 4 app saying that I cannot record in that format, and I need to purchase a Cinema DNG licence. However, I already have this licence, and it has been activated in the Inspire 2. I've tried updating software, but no luck.

How do I get DJI GO 4 to recognize that I have the CDNG licence so I can record in this format? Has anyone else experienced this?

Use the DJI Assistant 2 program to reapply your license....

You may need to re-do this after firmware updates which sometimes overwrite the license data....

Have you also tried reformatting the SSD? If that's not reading properly, it can cause issues with the license.

Daroga Posted at 2017-3-20 12:07
Use the DJI Assistant 2 program to reapply your license....

You may need to re-do this after firmware updates which sometimes overwrite the license data....

Ok cool, I'll give it a go. Appreciated!

DJI-Jamie Posted at 2017-3-20 12:42
Have you also tried reformatting the SSD? If that's not reading properly, it can cause issues with the license.

Haven't tried that yet, but I will. Many thanks!

fans1874daa7 Posted at 2017-3-20 13:01
Haven't tried that yet, but I will. Many thanks!

Let us know how it went.