Hooks
lvl.3
Flight distance : 226450 ft
Canada
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DJI-Jamie Posted at 2017-3-29 09:33
I have not heard of the issue with the mechanical shutter specifically when concerning shutter issues. If you happen to have any visuals to provide, I can pass it to the proper team to look into this. Just to clarify, everything is up to date, correct?
Here is an image taken on camera auto mode from a P4P with the mechanical shutter seeming to not operate correctly. Link
The faint shutter sound from the camera itself is not heard while photos are being taken. Leading us to assume that the mechanical shutter is the issue. A seperate p4p was used to compare this sound against.
The problem started following the latest firmware update.
Firmware refresh, firmware downgrade, and firmware update were performed via DJI Assistant 2 to try resolving the issue, testing the photos after each iteration. The photos were still blown out.
Turning off the mechanical shutter in the settings produces normally exposed photos.
Another thread is battling this issue as well. link
This seems to be a rare occurrence within the community as I cannot find too many others with the issue.
DJI-Jamie, would you please look into this issue for us and post back here if you can think of anything else we can try.
We use this P4P for photogrammetry work and the mechanical shutter helps to eliminate rolling shutter issues that ultimately helps us to produce higher quality work.
Thanks
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