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DJI CARE - BATTERY
713 6 2017-3-23
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SHADIR
lvl.1
Italy
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Hi

I have to send it in for repair the drone, with dji care.
can I send the damaged battery with the drone?

Thanks bye
2017-3-23
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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If your battery is damaged, customer service may tell you to take a video clip of it showing the serial# and damage and not to send it in.
2017-3-23
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DeltaFlyer75
New

United States
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Not to hijack, but being new to the forum I'm not able to post my own thread.
2017-3-27
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DeltaFlyer75
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United States
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Not to hijack, but being new to the forum I'm not able to post my own thread. I was just wondering will a Phantom 3 or 4 battery work in a Phantom 2 Vision+?
2017-3-27
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DJI Natalia
Administrator
Flight distance : 318 ft

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DeltaFlyer75 Posted at 2017-3-27 18:07
Not to hijack, but being new to the forum I'm not able to post my own thread. I was just wondering will a Phantom 3 or 4 battery work in a Phantom 2 Vision+?

What is the error message when you tried to create a thread?
The battery for Phantom 3/4 series is not compatible with Phantom 2 V+.
2017-3-27
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DeltaFlyer75
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United States
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DJI Natalia Posted at 2017-3-27 19:19
What is the error message when you tried to create a thread?
The battery for Phantom 3/4 series is not compatible with Phantom 2 V+.

Thank you. Not what I wanted to hear, but at least I know.

I think the message was just that I had to have 10 posts before starting a thread.
2017-3-28
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DJI Natalia
Administrator
Flight distance : 318 ft

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DeltaFlyer75 Posted at 2017-3-28 15:17
Thank you. Not what I wanted to hear, but at least I know.  

I think the message was just that I had to have 10 posts before starting a thread.

No problem, please feel free to contact us if you have any further questions, thanks for your support!
2017-3-28
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