Hi there, first post long time reader. I just received the z axis gimbel in the mail and out of the box after installation, the camera would beep and my olympus zoom lense would expand like it should, but the gimble would stay limp. I tried reinstalling it from both ends, then after spending 30 minutes on dji's customer service line the camera responded, I tried to connect to the wifi and the second I did the camera turned upwards, twitched from trying to go beyond yhe gimbles range and then went limp again, of course this was after my session was done with customer service.

When its not working the left yellow light on the controller stays on, when its good that light goes away.

I mean am I missing something here? Im on the latest firmware and I couldnt find any other upgrades for the software that had anything to do with the z axis extension.

Please help steer me in the right direction if there is one.

Hi, please find online chat on www.dji.com/support and follow instructions to send it in for an exchange. Your Z-axis seems defective.