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Water Damage Repair
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2017-3-29
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Teaksta
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Teaksta
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Flight distance : 9856 ft
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Australia
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Can DJI repair a water damaged Mavic
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2017-3-29
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motard
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motard
lvl.4
Flight distance : 1156263 ft
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Portugal
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2
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If you recovered the aircraft.
2017-3-29
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Teaksta
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Teaksta
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Australia
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its only just went in the water, I pulled it out as it hit the surface, they are telling me to buy a new one with out even looking at it.
2017-3-29
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Teaksta
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Teaksta
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Flight distance : 9856 ft
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Australia
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also I was in the middle of shooting in tripod mode, I didnt want the Mavic to lower butit did by itself, I tried to keep it above the water. The RC was not behaving normaly.
2017-3-29
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K4Unl
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K4Unl
lvl.4
Flight distance : 122175 ft
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Netherlands
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Upload your logs to HealthyDrones. That'll help assess the situation.
2017-3-30
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DJI Mindy
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DJI Mindy
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Flight distance : 7 ft
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Hi, if your aircraft is liquid damaged, our repair center is unable to repair it because of the extensive damage.
2017-3-30
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DroneFlying
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DroneFlying
Second Officer
Flight distance : 10774613 ft
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United States
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Can DJI repair a water damaged Mavic
Apparently not, but if you have Care Refresh you should be able to get a replacement since you apparently recovered the aircraft.
2017-3-30
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Teaksta
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Teaksta
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Flight distance : 9856 ft
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Australia
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it still turns on and two motors start up, the front lights turn on but it wont bind.
Thanks for the healthy Drones tip.
I am unhappy with the way I have been treated by support Mindy
2017-4-1
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