CAS-501800-H8M3K9

Payment made for repair over a week ago and it's been sat waiting for repair since then. What is going on?! I've been told there are no parts by 1 representative then been told it will be complete in 48hrs (this was Tuesday) by another!

If there are no parts then when the hell am I expected to get it back?

Please help!

I'm sorry you are experiencing difficulties, NeilTen.
I have escalated the case for you and we will keep you updated as soon as possible.

Thank you.

Any news? Been a few days...

NeilTen Posted at 2017-4-2 14:32
Any news? Been a few days...

It looks like the unit just shipped quite recently, have you received the tracking information?