Please select Into the mobile phone version | Continue to access the computer ver.
Soft unfocused camara on the right side of image
742 9 2017-4-9
Uploading and Loding Picture ...(0/1)
o(^-^)o
Xman1
lvl.4

United States
Offline

I have been taking some camera images of mountains, and it is clear (Or should I say unclear!) that the right side of the image is not that in focus.  Middle is fine.  Right side looks a little off too, but the images don't seem as clear as some of the other pictures I have seen taken with a mavic.  

Anyone else have this problem?

2017-4-9
Use props
LostMyMavic
lvl.2
Flight distance : 84957 ft
United States
Offline

saw a youtube video of a guy who had the same problem. DJI had him send it in to get a look at it and replaced it
2017-4-9
Use props
Xman1
lvl.4

United States
Offline

Example photo compressed to fit in the 1000K rule

DJI_0029.JPG
2017-4-9
Use props
LostMyMavic
lvl.2
Flight distance : 84957 ft
United States
Offline

i tried finding the video for you but no luck. his was barely noticable but still made him mad due to how much money he spent
2017-4-9
Use props
Xman1
lvl.4

United States
Offline

This one shows it well.  Trees in the middle are normal.  Trees on the right hand side are out of focus.

DJI_0006_2.JPG
2017-4-9
Use props
Xman1
lvl.4

United States
Offline

LostMyMavic Posted at 2017-4-9 11:20
i tried finding the video for you but no luck. his was barely noticable but still made him mad due to how much money he made

Sounds like I need a new drone then.
2017-4-9
Use props
geofox784
lvl.3
Flight distance : 1482175 ft
United States
Offline

It's a common problem due to a manufacturing defect with the optical alignment. Only solution is to send it in for replacement / repair under warranty and hope that the replacement unit dosent also have the defect.
https://forum.dji.com/thread-69767-1-1.html
2017-4-9
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Xman1 Posted at 2017-4-9 11:35
Sounds like I need a new drone then.

Could you please upload the original image to dropbox and send me the link?
I'll help to check it.
Besides, what's your current firmware version? Is the firmware up to date?
2017-4-10
Use props
Xman1
lvl.4

United States
Offline

DJI Mindy Posted at 2017-4-10 03:21
Could you please upload the original image to dropbox and send me the link?
I'll help to check it.
Besides, what's your current firmware version? Is the firmware up to date?

The second shot with the trees was taken on .500.  The first shot of the valley is taken on .550.

I'll have to create a dropbox account.  I am going to do some more testing today, but it is what it is.
2017-4-10
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Xman1 Posted at 2017-4-10 06:52
The second shot with the trees was taken on .500.  The first shot of the valley is taken on .550.

I'll have to create a dropbox account.  I am going to do some more testing today, but it is what it is.

Thank you for your cooperation.
Or you can upload it to google or wetransfer.
2017-4-10
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules