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Warranty of DJI
507 1 2017-4-10
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JoePGM
lvl.4
Flight distance : 391293 ft
United Kingdom
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Hey DJI, would like to know how's the country of warranty for Inspire2?

Does it bind to the product selling country, or my DJI account "Region"?

For example if Japan is the region of my DJI account, and I purchased my I2 from Germany during my business trip, where the DJI service center will response for my warranty?

And that's why I raised another question about the ProRes license key ProRes key region

Can you explain more detail?

Thank you!
2017-4-10
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

The warranty provided by DJI is not international, it is tied to the region from which it was purchased. If you purchased the unit in Germany but you reside in Japan, the unit would need to be sent to to the Europe Support Center for warranty work. You can still send the unit to the Japan Support Center, but it would be an invoiced repair.
2017-4-10
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