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577 3 2017-4-10
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ocean224
lvl.4
United States
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Can you advise me of the status of my warranty repair? CAS-543203-B9H6F2

Thank you.
2017-4-10
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi ocean224, did you receive the shipping label or have you sent it in by yourself?
2017-4-10
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ocean224
lvl.4
United States
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DJI Mindy Posted at 2017-4-10 18:03
Hi ocean224, did you receive the shipping label or have you sent it in by yourself?

Sent it in with shipping label. It was received by DJI on April 4th.
Thank you.
2017-4-11
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DJI Natalia
Administrator
Flight distance : 318 ft

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ocean224 Posted at 2017-4-11 04:39
Sent it in with shipping label. It was received by DJI on April 4th.
Thank you.

Your case is under process, I've asked the local designated department to take care of it for you right now, thanks for your patience.
2017-4-12
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