Emailed my P3A back for ESC issues, Case CAS-540618-G9N9S1.

The shipment was received by DJI on 4/6 and according to the repair status inquiry page they are still waiting for it. What is going on?

I was told it would be repaired 3-4 days after receipt. Today is 4/12.

May I get status??

CASE: CAS-540618-G9N9S1

I'm in the same situation.  UPS tracking shows delivered to the service center on 4/7.  But the case info still says it hasn't been received yet.  Case Number:  CAS-547988-Z1S5Z5

The NA facility had moved recently, which had caused a delay in check ins. From what I see, the unit was checked in Today and is making its way to evaluation. You will see further progress in this repair shortly.

sdheath_ Posted at 2017-4-12 11:10
I'm in the same situation.  UPS tracking shows delivered to the service center on 4/7.  But the case info still says it hasn't been received yet.  Case Number:  CAS-547988-Z1S5Z5

Your unit was also checked in Today and will make its way to evaluation. You'll be up and running again soon.

WANT TO KNOW MY CASE STATUS NUMBER IS 627659-L9S7C0