New Firmware V01.03.0600
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5954 56 2017-4-12
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fansbb7f8c25
lvl.2
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Switzerland
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Hello,

I cann't install this firmware. I tried with the Application Dji Go 4, with Mac OS Assistant.

This upgrade stopped at 57%, somtimes 75%  ??

I have a new Mavic, I have the version 1.03.0550 and it is ok for this version..

Anybody with this same problem ?

thank you
2017-4-12
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LeggoReggo
lvl.1
Flight distance : 236598 ft
United States
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I have the same problem, your not the only one. Hopefully somebody can help.
2017-4-12
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fallsilent
lvl.4
Flight distance : 336709 ft
Canada
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When installing Mavic firmware be sure to use the latest DJI Assistant 2 with a GOOD quality micro-USB cable. The cable that ships with the Mavic is garbage. Make sure you have a solid internet connection and fast bandwidth as well, this is very important because any connection interruptions will cause the update to fail. I use a 2016 MacBook Pro running macOS Sierra 10.12.4 and have not had any issues updating ever.

Hope this helps. Good luck.
2017-4-12
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Rudyvanloo
lvl.1
Flight distance : 517306 ft
Netherlands
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Hey Hello,

I tried to install also the upgrade towards v 01.03.0600 but did not succeed !
The upgrade process via Android smartphone gave at the end the upgrade failure message - try later again.
Reason code: 0x02010003 was given.

I raised an request towards the DJI support team.

Did you received the same reason code ?
Please let me know.


2017-4-12
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Molar
lvl.2
Flight distance : 26004 ft
Canada
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This is the thread to the new firmware. I think there is a discussion within the thread that deals with unsuccessful firmware updates. https://forum.dji.com/thread-92141-1-1.html
2017-4-12
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RaunCQ
lvl.1
Flight distance : 20335 ft
United States
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Same here, the upgrade is consistently erroring out at 92%. First it long pauses at 75%, the Mavic restarts and then it suddenly jumps to 92%, then I get the error message.
2017-4-12
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Puttmaster
lvl.4
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Stuck at 57% here......
2017-4-12
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RaunCQ
lvl.1
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7th time... Upgrade failed.. ahh !!!

Keep getting this error 0x020106. Restart and Retry. Tried changing cables and even reset my router to avoid interruptions.

Does anyone have any clue what this is ?

2017-4-12
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srg
lvl.2
United States
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Took several tries to get it to install, and it seems to have broken my gimbal control board firmware or something.  Less than a day old and already has to go off to service… sigh…
2017-4-12
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fansbb7f8c25
lvl.2
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Switzerland
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I'm trying more on time now.... 51% for the moment.... I'm waiting....  Now is blocked at 75 %  grrrrrr.....
2017-4-12
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Jenee 2
First Officer
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Australia
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I have had absolutely no problems at all. Installed quickly the first time. I always use the cable that came with the Mavic, open DJI Assistant 2 first, then connect the Mavic to the computer usb port (not through a hub) and finally turn on the Mavic after having removed the gimbal clamp and extending all the arms. Don't have any other programs running on the PC other than Assistant 2. After the update is completed, I use the back arrow in the program to go back to the front page, then turn off the Mavic and disconnect it and then do similar with the remote. Never had a problem.
2017-4-12
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fansbb7f8c25
lvl.2
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Hello
I trie with Assistant 2 yesterday on my macbook Pro and before with the IOS app with my iPhone 7 plus....  I can't upgrade my Mavic....
2017-4-12
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fansbb7f8c25
lvl.2
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Switzerland
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I'm trying with a another computer and it is always same...  Impossible to upgrade my Mavic Pro ....

I send a rapport at DJI for assistance. I'm waiting

Have a nice day

2017-4-12
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Bintryin
lvl.3
Flight distance : 164406 ft
Australia
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God I would hate to be a DJI rep on this Forum Good Luck . I would need a stiff drink at the end of the day or a Noose
2017-4-12
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fans769c4dc4
lvl.1
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Hello I have exactly the same problem the update this block has 57% have you find a solution?
2017-4-12
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fansbb7f8c25
lvl.2
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No, I don't have solution for the moment.....

I rapport sand at DJI, I 'm waiting...
2017-4-13
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NS68
lvl.2
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I written a e-mail at the DJI support and I'm waiting their answer

I hope I have no problem with this, for my firt fligt today ;)
2017-4-13
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fans3192ecf5
New
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Germany
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I have the same problems
2017-4-13
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Samoth
lvl.3
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Belgium
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fallsilent Posted at 2017-4-12 11:33
When installing Mavic firmware be sure to use the latest DJI Assistant 2 with a GOOD quality micro-USB cable. The cable that ships with the Mavic is garbage. Make sure you have a solid internet connection and fast bandwidth as well, this is very important because any connection interruptions will cause the update to fail. I use a 2016 MacBook Pro running macOS Sierra 10.12.4 and have not had any issues updating ever.

Hope this helps. Good luck.

Are you sure the cable provided is garbage? I always used it to update my Mavic and never got any trouble while updating.
I did the last update (01.03.0600) without any error like the others.

That's really weird.

Maybe people who get problems while updating should try to uninstall and reinstall the Assistant (there was an update I believe)
2017-4-13
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Peut
lvl.3
Flight distance : 1761181 ft
Netherlands
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Updated without any problems
Fles like a charm. Tried the fixed wing shortly, don't know if this will be my favorite.
2017-4-13
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RaunCQ
lvl.1
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United States
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So, was chatting with a Support tech for 2 hrs last night and was trying to upgrade at the same time. He said its a hardware issue. I see on this forum that many of us are having the same issue with the new Mavic Pro's (I got mine yesterday and it wouldn't upgrade). DJI Support recommended a replacement.
Wondering whether there are any problems with the new ones.

Hope this can get resolved through a software patch, but it looks like I need to be without a drone for a week or two, till they replace/fix my mavic pro.

Hope this helps... !!! if you get any other replies from DJI please post them.
2017-4-13
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Rudyvanloo
lvl.1
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Belgium
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Hey, Laat u me weten wanneer het voor u past om af te spreken.

I'm also waiting for a good solution. Did anyone tried already aLaat u me weten wanneer het voor u past om af te spreken. factory reset? This will be the only thing we can do i think. Kind regards
2017-4-13
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Rhidz
lvl.2
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United Kingdom
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I had that issue, I just kept trying and on the 4th attempt it got all the way too 100%.

Although the new battery I received today updated without any issues within about 8 minutes, on DJI Assistant 2. Where as my first battery took me at least an hour, but that was done via the DJI Go 4 App.
2017-4-13
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fansfb2d38d3
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Rudyvanloo Posted at 2017-4-12 11:52
Hey Hello,

I tried to install also the upgrade towards v 01.03.0600 but did not succeed !

My code came up Undefined 0X020106.
Took me 3 days to get the update to work stalled at 75% 74% 21% 90%   pick a number!
various cables. All good quality. Tried Laptops, Desktops Phones  all with latest software with no success.
Tried all the advice from forums... nothing worked. Finally I used an old slow desktop and it worked. Not a pleasant experience for a Mavic that has had less than 4 battery runs. Now I have fron right sensor issues. Looks like it will need repair.
2017-4-18
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fansa3ccbbce
lvl.1
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I had the same problem. Stuck at 74%.
I tried to do the update through the Android app and DJI Assistant 2

Then I rolled back to .550
2017-4-18
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DJI Mindy
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Rudyvanloo Posted at 2017-4-12 11:52
Hey Hello,

I tried to install also the upgrade towards v 01.03.0600 but did not succeed !

Have you tried to use the DJI assistant to do the update?
2017-4-18
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DJI Mindy
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NS68 Posted at 2017-4-13 01:26
I written a e-mail at the DJI support and I'm waiting their answer

I hope I have no problem with this, for my firt fligt today ;)

Could you please follow the video tutorial to find the update log file?
I'll help to report this to our engineers.
2017-4-18
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NS68
lvl.2
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Hello

Here are my log file

https://www.dropbox.com/s/o00a2gou7qd2rpz/NS.zip?dl=0

Thanks you
2017-4-19
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Xman1
lvl.4

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Can I ask how long you let it sit during the update?  I see mine get stuck at certain percentages, but after a while, it continues.
2017-4-19
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NS68
lvl.2
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The update during around 15 minutes
2017-4-19
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fans487e2f91
New
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Same problem here stuck at 74% for over 10 tries now. Tried several laptops, via android app and IOS app, but without succes.
2017-4-19
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DJI Mindy
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NS68 Posted at 2017-4-19 06:58
Hello

Here are my log file

Thank you. I have forwarded your log file to our engineers for review.
Besides,  could you please help to confirm if there's anything wrong with the transmission?
Can you take photo and record video? Also, please remember to click "reply" button so I can see you are responding to me.
2017-4-19
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DJI Mindy
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RaunCQ Posted at 2017-4-12 20:08
7th time... Upgrade failed.. ahh !!!

Keep getting this error 0x020106. Restart and Retry. Tried changing cables and even reset my router to avoid interruptions.

Could you please export the update log file and upload it to dropbox then send me the link?
2017-4-19
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Merlin 2512
lvl.2
Flight distance : 139406 ft
Australia
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I have exactly the same problem and also reported it separately on this forum (https://forum.dji.com/thread-93067-1-1.html)
Stalls every time on 74%, fails and reverts to v01.03.0550
I think it should be obvious to DJI by now they have a major problem with v01.03.0600. Please fix now before we all brick our drones for the sake of an update :-/
2017-4-20
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paullaura18a
New
Flight distance : 17697 ft
United Kingdom
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I am also having the same problem, frustrating! I must of tried at least 20 times using the assistant on my imac, 57% 74%
No luck with the app get the same response 74% then sticks and asks to retry.
I have only flew my mavic 6 times! Like others I have tried different cables and phones!!!!!!!
2017-4-20
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paullaura18a
New
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I spoke with chat yesterday and they asked me to do a couple of things, firstly link RC with Mavic using app and the link button on the Mavic, that didn't work, next they asked me to format the sd card in the Mavic through the app.
2017-4-21
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paullaura18a
New
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Sorry continued,
The sd card was formatted and still no joy but what i did do was to keep pressing the retry button lots of times and it eventually moved up to 100% and now updated to the new firmware!
2017-4-21
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Morphin
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paullaura18a Posted at 2017-4-21 02:03
Sorry continued,
The sd card was formatted and still no joy but what i did do was to keep pressing the retry button lots of times and it eventually moved up to 100% and now updated to the new firmware!


Really helped that? I have sent mine back for repair..
It seems that there is something wrong with a serie of mavics, maybe a serie with different HW chipset vendor. So I hope I will get a mavic with correct HW

Andy
2017-4-21
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jh8
Second Officer
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I really think it's an issue with the .600 FW itself. I could not complete updating to .600 (from .550 initially) many times (App or Assistant), but every up/downgrade between .400 and .550 worked fine.
I eventually turned off the Mavic at 74% during the upgrade, where it would normally stop. After that it upgraded fine. I also did a refresh of .600 today to make sure and it also completed to 100% without a hitch, as all previous versions had done before.
2017-4-21
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fans7ae2c00e
lvl.1
Brazil
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Same problem here. Stuck 57% on Assistant and 74% in APP
2017-4-21
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