Badfish1
lvl.1
United States
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DJI-Ken Posted at 2017-4-14 09:26
Care Refresh DOES get priority, but your also have to understand that's there's tons of Refresh aircraft before you and you have to wait in the Refresh line.
Thank you.
I am OP, btw. I changed my username from T4nkDr0id yesterday.
Now, I just got the Service Quotation from DJI, and I'm again concerned. Per the online instructions (since I purchased the Fly More Combo), I sent my Mavic, battery, and RC. According to the quote that DJI emailed me, it specifically says 'excluding RC, battery, etc.'
Here is the quote:
Case No: CAS-547950-R5V2F6
Use Insurance Type: DJI Care Refresh
Quote Date: 04-14-17
Remarks: Dear customer, you have purchased DJI Care Refresh. If you want to replace your aircraft under DJI Care Refresh, click "Pay". After the payment is confirmed, DJI will send a replacement aircraft to you. If you want to repair the aircraft, the cost of repair will be $309.00, according to DJI's damage assessment. Please contact DJI Support and get your repair quotation.
Item Quantity Unit Price(USD) Total Price(USD)
Mavic Pro Aircraft&Gimbal(Excluding RC、Battery、Battery charger、Propellers、SD、AC canble) 1 696.00 696.00
Freight: 0.00
Total Amount: 79.00
Total Payment: 79.00
So does this mean that I'm going to be sent a Mavic by itself and not have the RC to fly it with, and also be short a battery??? I really hope that's not what DJI is planning to do.
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