Completely dead drone Phantom3
712 6 2017-4-14
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fans2451d5c8
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United States
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I have a phantom 3. Flown it 3 times. I put it away for about a month. I took it out. Charged the batteries and wanted to go fly and the copyer is completely dead. Batteries afre fully charged and i tested them with a meter. Please advise.
2017-4-14
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Could you please clarify which Phantom 3 model you have? When you press the battery button once, is it lighing up as full charge? If so, are you pressing and holding the power button right after the first press?
2017-4-14
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wazcov
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United Kingdom
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You need to clarify more than "dead" - what do you see?
2017-4-15
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fans2451d5c8
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I install the battery, turn the battery on. The copter does not turn on, no lights no sounds. I tried 3 different batteries and nothing.
2017-4-17
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fans2451d5c8
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It is a Phantom 3 Standard. I got it in December 2016
2017-4-17
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DJI Natalia
Administrator
Flight distance : 318 ft

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fans2451d5c8 Posted at 2017-4-17 11:29
It is a Phantom 3 Standard. I got it in December 2016

Have you tried to clean the connectors of the battery and the drone?
If still the same case, it needs to be sent in, our engineers will evaluate it and get it fixed.
You can submit a case here: https://repair.dji.com/en/SelfRepair/Area
2017-4-17
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fans2451d5c8
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United States
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Will this be done under warranty? The drine is not even a year old.
2017-5-2
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