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Mavic pro gimball massive tilt when turn on
1154 7 2017-4-15
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fansa36a587a
New
Flight distance : 83366 ft
Thailand
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Hi All,

I have a mavic pro for a bit less than 3 weeks. Great drone, really impressed by it untill I start to have gimball issues a couples of days ago.

-Problem description: Gimball tilt massively when the drone is turn on
-What I tried: Upgrade to latest firmware, downgrade to more stable firmware, reset factory settings (Assistant app). Perform all calibrations (IMU, compass...). Problem not solved.

I have to perform a full gimball calibration to fix this and fly, at every single drone start. Any idea to help?

Here under a quick exemple of the issue:
https://youtu.be/kNShHTSFfeA
2017-4-15
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Jenee 2
Captain
Flight distance : 7852129 ft
Australia
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Is your gimbal seated properly?  You can check in this video:  
2017-4-15
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Jenee 2
Captain
Flight distance : 7852129 ft
Australia
Offline

Is your gimbal seated properly.
You can check in this video:


You might also want to check the settings in the GO 4 app to see if the gimbal horizon is set to level. This will normally allow small corrections to fix the horizon but yours looks to be way out and might have some odd setting there.
2017-4-15
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Bintryin
lvl.4
Flight distance : 164406 ft
Australia
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Mine did the same with the latest .600 firmware never had a problem before so went back to .400 that has fixed mine anyway
2017-4-15
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fansa36a587a
New
Flight distance : 83366 ft
Thailand
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Jenee 2 Posted at 2017-4-15 21:44
Is your gimbal seated properly?  You can check in this video:  https://www.youtube.com/watch?v=hnXekYjEJA8

HI,

Yes the gimball is correctly seated. I checked all points, hardware and software, no changes...
2017-4-15
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fansa36a587a
New
Flight distance : 83366 ft
Thailand
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Bintryin Posted at 2017-4-15 21:50
Mine did the same with the latest .600 firmware never had a problem before so went back to .400 that has fixed mine anyway

Hi, gonna try downgrade to .400... does that mean we should never upgrade it?
2017-4-15
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Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
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Hi, I have exactly the same issue at start-up - massive tilt that eventually corrects in 1-1.5 minute time. I don't remember it happened with the previous FW .550
2017-4-16
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Will-bkk
New
Flight distance : 83366 ft
Thailand
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Hi,

After a few mails exchanges with DJI support... they don't support customer service in Thailand... I am more than disappointed by the way they handle customers... no info at all... I guess it would not be the same if I were in Europe or USA.... anyway I will contact DJI Singapore or HK during my next business trip...
2017-4-18
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