DJI Natalia
Administrator
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We are deeply sorry for the delay in repair process which makes you feel down. You should have received the invoice, while it might be caused by system error, we'are glad to help you look into it.
Your case has been reported to the local repair department, we asked them to e-mail you the invoice again and help you get everything sorted out as soon as possible.
We are now working hard to resolve all the repair cases shortly so you can get it back to fly soon, thanks for your supprot and patience!
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