DJI Response to follow me problems
1873 14 2017-4-18
Uploading and Loding Picture ...(0/1)
o(^-^)o
Alex's Mavic
lvl.2
Flight distance : 5423 ft
United States
Offline

The following was sent to me via email

"We are modifying our website to indicate that the iPhone 7 and 7+ with the Intel chip set is not compatible with the Follow Me function.  

If you you have any questions, please feel free to contact me.

Sincerely,​

Edward J. Windham DJI North America Forum Support"


2017-4-18
Use props
Ex Machina
Second Officer
Flight distance : 1806362 ft
United States
Offline

Welp, that's that, then. Explains why it was so flakey on my iPhone 7 on AT&T. I need to try it on my son's iPhone 6S sometime to see what I was missing.
2017-4-18
Use props
Safari
lvl.4
Flight distance : 67703 ft
  • >>>
Switzerland
Offline

Thanks for that valuable info! But strange that DJI only figured it now...
2017-4-18
Use props
DJI Natalia
Administrator
Flight distance : 318 ft

Online

We've reported this case the senior engineers, they will test it and figure it out.
Sorry for the trouble.
2017-4-18
Use props
davidclauss
New
Flight distance : 2661 ft
United Kingdom
Offline

RE: DJI Response to follow me problems

Hi,  I have DJI Phantom 4 and was happy to fly around to start with but now i want to use it for the reason i purchased the product. Follow Me.
This worked a little bit once, but now it does nothing but hover. Plenty of GPS Satellites available, but does not work. Can someone from DJI support help me?
My Tablet is Samsung Tab A 10.1 2016 model with GPS. I really want to get to the bottom of this problem now.

Any support or advice appreciated
David
2017-6-27
Use props
fanscdfb5121
lvl.3
Flight distance : 236768 ft
United States
Offline

Do all iPhone 7 and 7+ have the intel chip set?
2017-6-27
Use props
Ex Machina
Second Officer
Flight distance : 1806362 ft
United States
Offline

fanscdfb5121 Posted at 2017-6-27 12:31
Do all iPhone 7 and 7+ have the intel chip set?

Apparently not, but the ones that work on AT&T's network do.
2017-6-27
Use props
fanscdfb5121
lvl.3
Flight distance : 236768 ft
United States
Offline

Ex Machina Posted at 2017-6-27 12:43
Apparently not, but the ones that work on AT&T's network do.

I would be affected then...I'm using an AT&T iPhone 7+

-Had some connectivity issues, wonder if it's related.
2017-6-28
Use props
Mcflying
lvl.4
Flight distance : 243753 ft
Netherlands
Offline

Will they fix this?
2017-6-28
Use props
brettt
lvl.3
Iceland
Offline

The Autoflight Autopilot app does a much better job at following anyway... I've been complaining about the crappy "Follow Me" mode on DJI Go for years, and it just gets worse.
2017-6-28
Use props
method007
lvl.4
Flight distance : 110449 ft
  • >>>
United States
Offline

Brett is right.  If you actually want true follow me, use Autopilot.  NOTHING comes close to it.
2017-6-28
Use props
Ex Machina
Second Officer
Flight distance : 1806362 ft
United States
Offline

method007 Posted at 2017-6-28 12:00
Brett is right.  If you actually want true follow me, use Autopilot.  NOTHING comes close to it.

Does it work with iPhone 7 devices on the AT&T network?
2017-6-28
Use props
brettt
lvl.3
Iceland
Offline

Yes, I use it with the 7+ and I don't think network would matter (I'm Verizon.)  They list compatibility on their site https://autoflight.hangar.com/

To be honest I've had the app crash during a couple Follow runs, but having compared it to the built-in Follow and Litchi, it's the only decent option out there...
2017-6-28
Use props
Ex Machina
Second Officer
Flight distance : 1806362 ft
United States
Offline

brettt Posted at 2017-6-28 16:30
Yes, I use it with the 7+ and I don't think network would matter (I'm Verizon.)  They list compatibility on their site https://autoflight.hangar.com/

To be honest I've had the app crash during a couple Follow runs, but having compared it to the built-in Follow and Litchi, it's the only decent option out there...

Thanks, the Verizon version of the phone doesn't have the Intel chipsets that purportedly are to blame, would be interesting to see if the same problem happened with Autopilot. Or didn't.
2017-6-28
Use props
brettt
lvl.3
Iceland
Offline

Oh ok, don't know then... you should be able to get a refund for apps on the app store for some time period after buying them
2017-6-28
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules