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Firmware Update & No Image Transmission?
153 3 2017-4-20 05:18:58
fans2d1143ee
Beginner
United States
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I recently updated the firmware in my Inspire 1 and now am unable to fly - 'No Image Transmission' appears in the top left corner of the DJIGO app.  DJI service center advised I'd need to send the unit back to the factory.

Any other advice from the forum members?  I shoot commercially and while I have a backup, I'm not trilled with the idea of sending my unit to the people who damaged it to begin with.

Thanks for the input & advice.
2017-4-20 05:18:58
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Donnie *
First Officer
Flight distance : 862765
United States
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When you updated did you do both the Aircraft and the RC transmitter ?  Did you. have success on both updates ?  did you get all the right beeping sounds and a "success " notice on the SD card after updating the AC ?  Did you update the RC via the Go app ?  for some reason lately users have been trying to use the SD card or thumb drive , this can be done with oldr updates but not any more .  Just want to. make sure you updated the RC properly .  


Do you only have the image problem ?  Can you start the motors ?  

After you updated  and you did both of the systems , AC and RC ( if both were necessary , depends where you are at on. Firmware  ) If you are sure you have compatible firmware and Can NOT start the motors have you tried re linking  the AC and the RC.

Go to the go app and look at the "About "  page , with your all systems on , please list the current FW on your system if you can.

donnie
2017-4-20 07:33:33
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DJI-Jamie
DJI team
Flight distance : 34239
United States
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Please answer Donnie's inquiries at your earliest convenience.
2017-4-20 20:29:53
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Donnie *
First Officer
Flight distance : 862765
United States
Offline

Tap- tap- tap-, this thing on ?  

Just kidding , but let us know if you need more help .

donnie
2017-4-22 06:08:28
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