I see a lot of users here are based in the United States, so the turnaround time I see (2-4 weeks?) doesn't really apply to my side of the world.


Just additional info, my drone arrived at the HK warehouse on the 19th April.
Leaving for Japan for a surprise proposal on the 12th May, so really desparate to get it back by then.

It takes a few business days to check in and update the system, I've forwarded your concern to the repair team, will check what we could do to help you.