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Mavic RAW files on Apple Mac
216 19 3 days ago
BeachDuc
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Has anybody been able to get the RAW (DNG) files from the Mavic to load into Apple's Photos software? I don't use Lightroom or Photoshop, but do like to shoot in RAW.  I had no issues with the DNG files from my old Phantom 3 Advanced.  For now, I am using JPEG but would much prefer RAW.  Help gratefully received.
3 days ago
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fansde8b3c54
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I use Mac and no issues. What happens when you try and use RAW? Jpeg is a smaller file as you probably know.
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BeachDuc
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fansde8b3c54 Posted at 2017-4-21 01:17
I use Mac and no issues. What happens when you try and use RAW? Jpeg is a smaller file as you probably know.

Thanks for replying. When I try and import the DNG file rom the card it just shows up as a blank icon. Similarly, if I try and open it directly, the OS says it is an unrecognised format. For now I'll use JPEG, but prefer RAW for editing. I find myself it a little hard to believe that a company as big as DJI would use a poorly compatable format. As I was able to open a Mavic DNG I downloaded, I'm wondering if there is a setting I have got wrong.
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Henry M.Y.
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What is the version of Photos App you are using? And what version of Mac OS you are using?

I can access and open Mavic Pro's DNG files using Preview App, and I can access and edit Mavic Pro's DNG files using Photos App. I am running Mac OS X 10.12.4 and am running Photos App version 2.0 (3150.4.120), both of them are current at this moment.

I remember when I received my Mavic Pro in Novemeber last year, I could access, open and view Mavic Pro's DNG files with such versions of Mac OS X and Photos App which were current at that moment.

Henry




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BeachDuc
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Henry M.Y. Posted at 2017-4-21 06:56
What is the version of Photos App you are using? And what version of Mac OS you are using?

I can access and open Mavic Pro's DNG files using Preview App, and I can access and edit Mavic Pro's DNG files using Photos App. I am running Mac OS X 10.12.4 and am running Photos App version 2.0 (3150.4.120), both of them are current at this moment.

I'm on Sierra 10.12.4 and Photos 2.0.  The Mavic is whatever the recent Firmware version is (.6 something).  It is odd, I exchanged a 'straight from SD card' photo with a friend, who has a Mavic and he could only open mine in Lightroom, not Photos or Preview.  His open fine on everything on my Mac.  Both Cameras are shown as FC220 in the EXIF and we are both running the same firmware.
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Ex Machina
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BeachDuc Posted at 2017-4-21 15:06
I'm on Sierra 10.12.4 and Photos 2.0.  The Mavic is whatever the recent Firmware version is (.6 something).  It is odd, I exchanged a 'straight from SD card' photo with a friend, who has a Mavic and he could only open mine in Lightroom, not Photos or Preview.  His open fine on everything on my Mac.  Both Cameras are shown as FC220 in the EXIF and we are both running the same firmware.

That makes no sense to me. Can you post one of your DNG somewhere where we can take a look?
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BeachDuc
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Ex Machina Posted at 2017-4-21 18:14
That makes no sense to me. Can you post one of your DNG somewhere where we can take a look?

That would be really helpful.  Here is a link to one in my dropbox.  It was transferred straight from the SD card to dropbox.  I didn't open any software. https://www.dropbox.com/sh/v8iey ... rKRdlAiF0QiELa?dl=0
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Ex Machina
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BeachDuc Posted at 2017-4-21 18:53
That would be really helpful.  Here is a link to one in my dropbox.  It was transferred straight from the SD card to dropbox.  I didn't open any software. https://www.dropbox.com/sh/v8ieycmh1unvzml/AAAeB3BW37JrKRdlAiF0QiELa?dl=0

Welp, the first thing that's amusing is the file shows a last modified date as in my future. ;)

I'm seeing the same thing you described. The DNG shows a generic Adobe DNG icon instead of a preview, refuses to open in Preview or preview in the Finder via QuickLook, opens in Lightroom/Photoshop just fine.

Things I notice in EXIF:
- No GPS coords -- did you strip them? If not, that's unexpected.
- Different creator versions, yours is "v02.06.484", mine is "v02.02.5629"
- Yours is lacking  kMDItemColorSpace and kMDItemBitsPerSample entries entirely, mine has kMDItemColorSpace = "RGB" and kMDItemBitsPerSample=64

Those last two seem important.

Did you just receive your Mavic recently?
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BeachDuc
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Ex Machina Posted at 2017-4-21 19:57
Welp, the first thing that's amusing is the file shows a last modified date as in my future. ;)

I'm seeing the same thing you described. The DNG shows a generic Adobe DNG icon instead of a preview, refuses to open in Preview or preview in the Finder via QuickLook, opens in Lightroom/Photoshop just fine.

Thanks you for helping.  I'm in Australia so am in the future!!!  Drone is brand new - arrived yesterday.  I haven't stripped anything so I guess that could be my problem.  I wonder how I fix that?
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Ex Machina
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BeachDuc Posted at 2017-4-21 20:20
Thanks you for helping.  I'm in Australia so am in the future!!!  Drone is brand new - arrived yesterday.  I haven't stripped anything so I guess that could be my problem.  I wonder how I fix that?

I'm not aware of any way to disable GPS saving to exif data from the Go 4 interface.

This is super-weird.

It could be something they've done with the latest production run -- at this point I think I'd open a support case with DJI and try to figure out why you are seeing what you are seeing, why GPS coords appear to be missing from your DNG EXIF, and why the bit depth and color space declarations are also missing from your EXIF data.

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BeachDuc
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Ex Machina Posted at 2017-4-21 20:54
I'm not aware of any way to disable GPS saving to exif data from the Go 4 interface.

This is super-weird.

Sounds like a plan. I did do the 'Chat' thing with DJI but the person I was typing to didn't seem particularly helpful.
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BeachDuc
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Ex Machina Posted at 2017-4-21 20:54
I'm not aware of any way to disable GPS saving to exif data from the Go 4 interface.

This is super-weird.

Sounds like a plan. I did do the 'Chat' thing with DJI but the person I was typing to didn't seem particularly helpful.
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Flybee
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BeachDuc Posted at 2017-4-21 20:20
Thanks you for helping.  I'm in Australia so am in the future!!!  Drone is brand new - arrived yesterday.  I haven't stripped anything so I guess that could be my problem.  I wonder how I fix that?

I tried to open it in Lightroom and it shows up on the map outside Africa, and at -70 meter in the middle of the ocean??? Others from that the Exif data is there, date is wrong also like you stated Earlier.

I don't know but could it be something wrong with the card? Had some similar experiences with my DSLR with a bad memory card.

I agree with Ex machina about opening a case if the problem persists  
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BeachDuc
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Flybee Posted at 2017-4-21 21:56
I tried to open it in Lightroom and it shows up on the map outside Africa, and at -70 meter in the middle of the ocean??? Others from that the Exif data is there, date is wrong also like you stated Earlier.

I don't know but could it be something wrong with the card? Had some similar experiences with my DSLR with a bad memory card.

I've done as you both suggested and sent a support request email to DJI.  I have already tried several different SD cards and reformatted each, within the drone.  I'll update when I get any results.  Feel free to chip in if anybody has any bright ideas.
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Flybee
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BeachDuc Posted at 2017-4-21 22:06
I've done as you both suggested and sent a support request email to DJI.  I have already tried several different SD cards and reformatted each, within the drone.  I'll update when I get any results.  Feel free to chip in if anybody has any bright ideas.

Where did you take this foto? It does not look like it was shot in the ocean outside Africa at least?

Hope it will be solved so you can have proper information with your photos

Good luck
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BeachDuc
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Flybee Posted at 2017-4-21 22:07
Where did you take this foto? It does not look like it was shot in the ocean outside Africa at least?

Hope it will be solved so you can have proper information with your photos

I'm afraid I didn't take any exotic trips to Africa.  This was just a slightly better quality test shot than the random ones of the clutter on my dining room table, as I tried to sort this problem out.  I'm a bit OCD and want to get this sorted before I do too much with the drone.
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Ex Machina
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BeachDuc Posted at 2017-4-21 23:08
I'm afraid I didn't take any exotic trips to Africa.  This was just a slightly better quality test shot than the random ones of the clutter on my dining room table, as I tried to sort this problem out.  I'm a bit OCD and want to get this sorted before I do too much with the drone.

That location is what you get when your GPS coords are 0,0. ;)

For reference, the full EXIF for that sample image:

iMac:~ lfrancis$ mdls /Users/lfrancis/Downloads/DJI_0002.DNG
_kMDItemOwnerUserID            = 501
kMDItemAcquisitionMake         = "DJI"
kMDItemAcquisitionModel        = "FC220"
kMDItemAltitude                = -69.955
kMDItemAperture                = 2.27
kMDItemContentCreationDate     = 2017-04-22 16:48:34 +0000
kMDItemContentModificationDate = 2017-04-22 16:48:34 +0000
kMDItemContentType             = "com.adobe.raw-image"
kMDItemContentTypeTree         = (
    "com.adobe.raw-image",
    "public.item",
    "public.image",
    "public.data",
    "public.camera-raw-image",
    "public.content"
)
kMDItemCreator                 = "v02.06.484"
kMDItemDateAdded               = 2017-04-22 04:42:53 +0000
kMDItemDisplayName             = "DJI_0002.DNG"
kMDItemEXIFGPSVersion          = "2.3.0.0"
kMDItemEXIFVersion             = "2.3"
kMDItemExposureMode            = 0
kMDItemExposureProgram         = 2
kMDItemExposureTimeSeconds     = 0.002185000129443136
kMDItemFlashOnOff              = 0
kMDItemFNumber                 = 2.2
kMDItemFocalLength             = 4.73
kMDItemFSContentChangeDate     = 2017-04-22 06:48:34 +0000
kMDItemFSCreationDate          = 2017-04-22 03:16:47 +0000
kMDItemFSCreatorCode           = ""
kMDItemFSFinderFlags           = 0
kMDItemFSHasCustomIcon         = (null)
kMDItemFSInvisible             = 0
kMDItemFSIsExtensionHidden     = 0
kMDItemFSIsStationery          = (null)
kMDItemFSLabel                 = 0
kMDItemFSName                  = "DJI_0002.DNG"
kMDItemFSNodeCount             = (null)
kMDItemFSOwnerGroupID          = 20
kMDItemFSOwnerUserID           = 501
kMDItemFSSize                  = 24266935
kMDItemFSTypeCode              = ""
kMDItemHasAlphaChannel         = 0
kMDItemISOSpeed                = 100
kMDItemKind                    = "Digital Negative file"
kMDItemLastUsedDate            = 2017-04-22 04:59:59 +0000
kMDItemLatitude                = 0
kMDItemLogicalSize             = 24266935
kMDItemLongitude               = 0
kMDItemOrientation             = 0
kMDItemPhysicalSize            = 24268800
kMDItemPixelCount              = 0
kMDItemRedEyeOnOff             = 0
kMDItemUseCount                = 7
kMDItemUsedDates               = (
    "2017-04-21 04:00:00 +0000",
    "2017-04-22 04:00:00 +0000"
)
kMDItemWhiteBalance            = 0


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Ex Machina
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Ex Machina Posted at 2017-4-23 20:49
That location is what you get when your GPS coords are 0,0. ;)

For reference, the full EXIF for that sample image:

I guess if you quickly launched and took that photo before the GPS had a chance to lock, you could get the result we see where the lat/long are both zero. Do you remember if you had received GPS lock at launch?
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Ex Machina
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Ex Machina Posted at 2017-4-23 20:49
That location is what you get when your GPS coords are 0,0. ;)

For reference, the full EXIF for that sample image:

A second glance shows a few more seemingly important missing EXIF data items and values -- absent in your sample but included in mine:

kMDItemPixelCount              = 11944064
kMDItemPixelHeight             = 2992
kMDItemPixelWidth              = 3992
kMDItemProfileName             = "Adobe RGB (1998)"
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BeachDuc
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Ex Machina Posted at 2017-4-23 21:00
A second glance shows a few more seemingly important missing EXIF data items and values -- absent in your sample but included in mine:

kMDItemPixelCount              = 11944064

I'm getting GPS data in my JPEGs.  I'll confess that I don't recall if I had GPS lock for the photo I posted.  I may not have as I didn't fly the drone, just hold it up and take a photo.  I agree that the lack of profile data is very likely what is stopping my DNG files being opened.  Goodness knows why it is happening though.  I emailed DJI and am awaiting a reply.
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