Battery status is always "Self discharge in storage"
7203 10 2017-4-23
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans9cdbb3aa
lvl.1
Flight distance : 257011 ft
France
Offline

Hi,

I recently buy a phantom 3 standard. In a second time, I bought another battery.
Problem, on the first battery (the one that came with drone), status is alway "discharge in self storage" than the second battery is "connexion OK" (and 0 time charged !).

For both battery I fix the auto-discharge at 5 days. Of course the "discharge in self storage" is the only status I see for the first battery even just after a fresh a full charge and I made two or three discharge down to 7-8%.

What is my problem ?




Second battery

Second battery

First Battery

First Battery
2017-4-23
Use props
fans9cdbb3aa
lvl.1
Flight distance : 257011 ft
France
Offline

I noticed than switching the 2 batteries make the charge counter increase from 14 to 15 without charging . . . .


Screenshot_2017-04-23-15-57-10[1].png
2017-4-23
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Hello, could you please clarify your current firmware version?
I'll help to report this to our engineers for review.
2017-4-23
Use props
sim_v
lvl.1
Flight distance : 257011 ft
France
Offline

I receive the Phantom in version 1.08.?.  No update needed.
The second battery was received in version 1.2.40. Impossible to update with DJI Go create. I made the USB update from 1.2.40 to 1.07.08 and then DJI go update from 1.07.08 to 1.08.10.

The charge counters are totally mad (0 for the second battery, 14 to 15 without recharging for the first one). So it's the Phantom that increments charge counter and not the intelligent battery itself ?

2017-4-23
Use props
sim_v
lvl.1
Flight distance : 257011 ft
France
Offline

I forgot to thanks you for taking car of my problem and precise that fans9cdbb3aa=sim_v.
It's my first post on this forum and I discover everything.

Thanks for your patience.
Best regards,
Simon (France)
2017-4-24
Use props
sim_v
lvl.1
Flight distance : 257011 ft
France
Offline

Second battery stays at 0 time charged after 2 full charges.
2017-4-24
Use props
sim_v
lvl.1
Flight distance : 257011 ft
France
Offline

Second battery is now 1 time charged inside the bird. Seams that incrementation is when a battery is goes under a certain %.
2017-4-27
Use props
sim_v
lvl.1
Flight distance : 257011 ft
France
Offline

Any way to fix the "discharge in storage" permanent status ?????
2017-5-4
Use props
Como Lake
lvl.3
Flight distance : 7481496 ft
Italy
Offline

DJI Mindy Posted at 2017-4-23 20:07
Hello, could you please clarify your current firmware version?
I'll help to report this to our engineers for review.

Hi Myndy, and sorry to bother you... also me have a same issues. Have a p4pro, and one battery ( that was replace by a refurbished drone) have same issues: self auto dischargind.  The battery have just 11 cycles of charge... thanks a lot in advance for your reply
2018-1-14
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Como Lake Posted at 2018-1-14 07:41
Hi Myndy, and sorry to bother you... also me have a same issues. Have a p4pro, and one battery ( that was replace by a refurbished drone) have same issues: self auto dischargind.  The battery have just 11 cycles of charge... thanks a lot in advance for your reply

Hi Como, to prolong the battery life, we recommend to discharge the battery to around 40% to 65% of total power when it is idle for more than ten days. Customers can also enable auto-discharging function in the DJI GO app and the battery will automatically discharge.
This is the current battery status, not an error, no worries.
2018-1-14
Use props
Como Lake
lvl.3
Flight distance : 7481496 ft
Italy
Offline

Thank for your reply .

My battery have set To discharge after 9 days And Not before.  
My battery work every days,  May be sometime these have a pause But Just for max 3 days.
Have a Good day
2018-1-15
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules