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No proof of purchase / Warranty
2784 6 2017-4-25
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benji89
lvl.1
Flight distance : 411109 ft
France
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Hello,

I bought a brand new Mavic Pro from a guy that won it in an online contest. He unfortunately could not provide me any proof of purchase.

Therefore, does the warranty coverage work with the Mavic (with the serial number) or DJI will require a proof of purchase anyway if anything happens with the drone ?

Thank you


2017-4-25
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Harbourside
Captain
Flight distance : 6467 ft
United Kingdom
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Unfortunately, no proof of purchase, no warranty.
The price you paid the guy should have reflected that.
On the plus side, I have had my Mavic since November and have had zero problems.  
2017-4-25
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DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
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Hi, without the proof of purchase will affect the warranty.
2017-4-25
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Eagle_Eye
First Officer
Flight distance : 4137720 ft
United States
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No proof of purchase, no warranty....easy peasy!
2017-4-25
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FrequentFlyer
Second Officer
United States
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Thats a bummer, Id think the warranty would be able to be traced from the S/N.
2017-4-25
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Jenee 2
Captain
Flight distance : 7852129 ft
Australia
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Hmmmmmmmmmmmm........... fell off the back of a truck sort of story.
2017-4-25
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mmee
lvl.4
United States
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Do you have original packaging? I bought mine from an apple employee (family member) as Apple ran a promotion for employees that was 25% off. When I had warranty work done I just sent them a picture of the original packaging as I never had any receipt. Mine was repaired under warranty no questions asked.
2017-4-25
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