So I love the DJI product. They make great drones and I am very happy with the product. But why is thier customer service so HORRIBLE. I tried to give them my money yesterday and per-order the goggles but the website would not let me process the order. I pulled up the "wonderful" chat. Only to have someone tell me it's a browser problem on my end. So I change browsers and still the same issue. Ten they request my email, and tell me they will contact me when the issue is fixed. Sure enough no response?????? Then when I get on-line today I see the goggles pre-order is sold out. I again pull up chat and get told basically I am screwed and there is nothing they will do or even care about.

How can a company selling $1000 and up drones not ave a single live person you can speak with and make things right?

Sorry about the issue. The DJI Goggles sold out quickly. We'll improve the browsing experience in the future.

It's the deal we all make with the devil

***Sarcasm ALERT!!***

Just see it from the bright side.
Probably these goggles will only be delivered after 4 months, similar to the Mavic
By that time you can pick them up from any (online) store in the world.
So in a way DJI did you a favour for not letting you order the goggles.