Wild Again 8
lvl.1
Flight distance : 16142 ft
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DJI Mindy Posted at 10-2 18:40
We apologize for the crash accident, was your drone still under warranty period? May we have the case number (CAS-xxxxxx-xxxxxx) so that we can check more details and escalate? Thank you in advance.
Cas 3496645 r8l2v2
I’m not even sure if DJI can make this right this has gone on for too long and sending me a brand new drone for free will no longer make me happy. Told me my crash was pilot error, didn’t even look at the flight log. That’s fraud. DJI in Canada tested my X5s camera said it was fine, drone had $700 damage, drone and camera were sent out, DJI Texas says camera is broken, want $315 to fix, that’s two frauds. Refuse to consider this might be a warranty job, fraud 3. Three counts of fraud in one $700 crash, unreal. How can you determine cause of crash if you won’t look at the flight log? They had no intention of doing warranty work on that drone that’s why this has happened. Failing to honer a warranty in Canada, first offence to a corporation is $10 million, but look for yourself don’t take my word for it. The only way I win in small claims is if DJI is guilty of a violation that comes with a giant fine. Do not underestimate my resolve, I have the means to fight back and I fully intend to.
DJI has till next wed to finish up, once the litigator takes my money we have passed the point of no return. Log clearly shows drone malfunctioned, right in front of me, so now I will no longer fly that bird without liability insurance. The I2 is a problem drone DJI can’t fux, that is why there are so many refurbished units laying around, it’s junk. I’d rather have my money back, but that’s not possible.
Novice pilots don’t buy I2, why are so many used ones around? Why do they crash so much? Why does DJI revert to insurance by default on drones still converted by warranty, that policy is illegal in Canada. You people just drug me through a 3 months repair process, didn’t look at the flight log, gave me a bill, and sent me a used I2 to fly not knowing why the first one crashed. How do I loose in small claims court, and loosing to me will get you a $10 million dollar fine because I’m Canadian. Needless to say, I inspected the drone that was sent, left the dealer without it, I was promised a brand new drone. And at this point sending me a brand new drone will not make me happy because this went in for too long and I know I’ve got ya in court. I don’t want a new drone lady, I now want justice.
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