help my drone doesnt connect to my device
501 12 2017-4-29
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PierreF
lvl.3
Canada
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I did all the activation buit at the end it says upgrade the firware and then its return to the main menu.
I re started the device and the drone  and the drone still dont connect?
what can I do to fix that?
Thanks

2017-4-29
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Nelsonlee
lvl.4
Flight distance : 2779203 ft
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Malaysia
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May i know which model you are using?
2017-4-29
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PierreF
lvl.3
Canada
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Phantom 4 pro
2017-4-29
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Jagman
New
Flight distance : 534337 ft
United Kingdom
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I have the exact same problem right now but only with a Phantom 4 I have just bought and updated... The RC will not connect?

Any idea why as I did the upgrade as shown and now its kaput!

2017-4-29
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PierreF
lvl.3
Canada
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Il didnt do any  update André nothing  works,  cant  even  save  the  device  name. Says  failed  tout save
The  propeller  are  not  on for  setting,  it  doesnt  matter ?


The  only  thing  that  work  is  i  can  move  the  gimbal
2017-4-29
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Nelsonlee
lvl.4
Flight distance : 2779203 ft
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Malaysia
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Jagman Posted at 2017-4-29 06:58
I have the exact same problem right now but only with a Phantom 4 I have just bought and updated... The RC will not connect?

Any idea why as I did the upgrade as shown and now its kaput!

You can try after power on the RC and aircraft then Hold RC for  C1, C2 and Camera button at the same time then the RC will getting beeping sound mean now is on Binding mode, now press the aircraft linking button for 3 second then release and wait for the RC and aircraft linking.

RC.jpg P4PP.jpg
2017-4-29
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PierreF
lvl.3
Canada
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I  did  it and  still  the  same  thing. Well  im  discouraging. ...
2017-4-29
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Jagman
New
Flight distance : 534337 ft
United Kingdom
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Got mine fixed... Thank you Nelson Lee for the tip seems to be ok now... I used the DJI assistant to flush it and changed my cable from the RC to my iPad Mini and hey preto it kicked back in...

Many thanks
2017-4-29
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Antonio76
lvl.4
Flight distance : 144403 ft
Denmark
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PierreF Posted at 2017-4-29 07:42
I  did  it and  still  the  same  thing. Well  im  discouraging. ...

Are you sure you pressed the button correctly? It can be tricky...
2017-4-29
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PierreF
lvl.3
Canada
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I  did  it  again,  and  now  its  working  1 on  2

Show  me  that  i  need  to  upgrade  the  firmware  and now  it  doesnt  show  it  anymore ?  Weird !
2017-4-29
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PierreF
lvl.3
Canada
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Working now i finaly was able to do the firware update with the assistant 2

Thanks for your help
2017-4-29
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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PierreF Posted at 2017-4-29 10:56
Working now i finaly was able to do the firware update with the assistant 2

Thanks for your help

Good to hear it got sorted.
2017-4-29
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Jagman Posted at 2017-4-29 07:47
Got mine fixed... Thank you Nelson Lee for the tip seems to be ok now... I used the DJI assistant to flush it and changed my cable from the RC to my iPad Mini and hey preto it kicked back in...

Many thanks

Good to hear all is well.
2017-4-29
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