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CAS-550600-D5D2X5
602 1 2017-4-29
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Vantex502
lvl.1
Flight distance : 33688 ft
United States
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This is question for DJI, What is the status of this repair? I was emaild i would receive a replacement on Apr 13. Still no further imformation? No status, no tracking. Its the end of the month now. Whats going on? Why does it take over a month to get replacements?
2017-4-29
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DJI Natalia
Administrator
Flight distance : 318 ft

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We sincerely sorry for the delay, I checked your case, it has not shipped out.
I've reported your case to the local designated department, will look into it soon and contact you for an update, truly appreciate your patience and support. Hope we would get everything resolved shortly.
2017-4-29
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