SRPitera
lvl.1
Flight distance : 40889 ft
United States
Offline
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When you send your Phantom 4 Pro in for support, every step says it will take "One day to complete". There are 6 steps and every one of them say they will take one day as they progress...
So far, I have been without my drone for over a month... Hmmmm 6 Steps... One Day for each Step.... Should be 6 days...
Instead of constantly apologizing to your customers, why not just state that each step with take 5 days or so... I mean that is STILL very poor quality service, but at least people wont also be upset because your web site deliberately misleads them...
BTW, still waiting for shipment... Been 4 days since it said it was "Replaced" and would take 1 Day for shipment... 11 Days since I paid for it to be replaced...
Common guys, you have such an awesome product... And we are willing to PAY for not only the product, but for the lack luster support.... Some of the finest companies in the world, have gone out of business because the lack of support to their customers...
PS: This thread is about Phantom 4 and DJI Discussion, I am NOT asking for support, so please, do not move it to the support forums. |
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