Purchased a Mavic yesterday, and am concerned that I may have gotten one  with a gimbal issue.. The initialization process seems more vilolent  than I'd expect. I tried upgrading to .600, and downgrading to .400 with  IMU, compass and Gimbal calibrations in between with no improvement.

Is it normal for it to be this rough? Most notibaly at 8-11sec. and  14-16sec. in the video, there is a loud metallica knocking noise that  can be heard even over the sonar clicking.

Sorry for the annoying audio - turn the volume down!

Thanks for the help!

My Mavic's gimball initializes just like this, but don't make those noises...

ro_flyer Posted at 2017-5-2 06:51
My Mavic's gimball initializes just like this, but don't make those noises...

Thanks! The loud annoying noise is the sonar - do you mean that yours doesn't make the metal knocking noise as it initializes?

dougjacobs.emai Posted at 2017-5-2 06:59
Thanks! The loud annoying noise is the sonar - do you mean that yours doesn't make the metal knocking noise as it initializes?

Yes that's what I meant, the metal knocking! Mine doesn't make it...

Unfortunately, I didn't get to see ro_flyers response before it was deleted...

Anyone else willing to chime in and help me out?

Thanks!

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Weird, I can see ro_flyers posts on my cell phone, but on my computer I see a message that says "Tip: the author has been banned or deleted automatically shield ."

Sorry, all I can say is that mine didn't do that.  I would certainly say the metal knocking noise is not normal.

dougjacobs.emai Posted at 2017-5-2 08:45
Unfortunately, I didn't get to see ro_flyers response before it was deleted...

Anyone else willing to chime in and help me out?

Sounds violent! I don't think that's normal, but few firmwares back here so.

Thanks for the feedback!

It certainly doesn't seem normal.. That video was shot while on .400. There was no change between .400 and .600.

Fortunately, I purchased it at Micro Center, so should be able to exchange it pretty easily.

I did, however, already purchase Refresh. Anyone know how easy (or not so easy) it is to transfer it to the new one after I exchange it?

It can finish the calibration without any error on the APP, right?

DJI Natalia Posted at 2017-5-3 03:57
It can finish the calibration without any error on the APP, right?

Hi Natalia,

Yes, it finishes calibration through the app without any errors. Calibration is a very smooth process without the gimbal knocking itself violently against its end points. Normal initialization, however, is very violent. I've seen several other videos of initialization, like the below video for example, where the gimbal initializes very smoothly.

I've also noticed that despite calibrating several times, horizon is way off. I need to adjust to somewhere between 1 and 1.5 to get it close to level.

dougjacobs.emai Posted at 2017-5-3 05:39
Hi Natalia,

Yes, it finishes calibration through the app without any errors. Calibration is a very smooth process without the gimbal knocking itself violently against its end points. Normal initialization, however, is very violent. I've seen several other videos of initialization, like the below video for example, where the gimbal initializes very smoothly.

I reported the video to the engineers and just heard back from them,  it is normal, please do not worry about it.

It is normal.

Since I connected my dji goggles and updated to the latest firmware on goggles, controller and aircraft, then gimbal will not initialize properly unless I turn it on its side during power on, and if I'm using head tracking and it starts misbehaving in flight by drifting in one direction, I turn off the head tracking but the aircraft will fly with a yaw in one direction or the other till I land, power off, then power back on, something is not right.