Inspire 1 not working with GSPro app.
1249 10 2017-5-8
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Prado
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Costa Rica
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Hello.
I am having some issues with the Inspire 1 and the Ground Station Pro app. When I open the app and turn on the aircraft, it is recognized, but once I try to upload the flight plan, it goes all the checklist, but stops in the waypoint "Data transmitting" (See attached picture), I waited several miuntes, several times, without succes. I tried with two different aircrafts and tablets with same result.
Anyone else had this problem? Or maybe someone from DJI knows ho to solve it.

Thank you very much.
I1 gsp.JPG
2017-5-8
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fans487b7169
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Flight distance : 466171 ft
United States
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do you have anything in the background running? like another Drone App?
2017-5-8
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Prado
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fans487b7169 Posted at 2017-5-8 13:53
do you have anything in the background running? like another Drone App?

Hello.

No I don't, I always close everything else in the tablet.
2017-5-8
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fans487b7169
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Flight distance : 466171 ft
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The issue should not replicate with different aircraft, are you in a restricted zone, when did it stop working, trace it to a firmware?

2017-5-8
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Prado
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Costa Rica
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fans487b7169 Posted at 2017-5-8 14:11
The issue should not replicate with different aircraft, are you in a restricted zone, when did it stop working, trace it to a firmware?

Thank you for your help.

I used this app with other aircrafts: Inspire 2, Mavic Pro, Phantom 4 Pro with no issues at all. Is the first time trying with the Inspire 1, so I think it might be an app problem.
2017-5-8
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fans487b7169
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Prado Posted at 2017-5-8 14:22
Thank you for your help.

I used this app with other aircrafts: Inspire 2, Mavic Pro, Phantom 4 Pro with no issues at all. Is the first time trying with the Inspire 1, so I think it might be an app problem.

my friend flew an Inspire 1 yesterday no issue, so i dont think is an app problem.
2017-5-8
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Is your I1 updated to the lastest firmware?
2017-5-8
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Prado
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fans487b7169 Posted at 2017-5-8 14:35
my friend flew an Inspire 1 yesterday no issue, so i dont think is an app problem.

Did you fly it using the GS Pro app? With a programmed flight plan?
2017-5-9
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Prado
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DJI-Jamie Posted at 2017-5-8 16:23
Is your I1 updated to the lastest firmware?

Hello.
Yes it is.

Thank you.
2017-5-9
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Sitech.UAS
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United States
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We are having the same issues with two different Inspire 1's.  Sometimes the waypoints will load and the flight will start but then hang up mid-flight and other times it will fail to load at all.  This has happened on two totally separate units each with their own tablet.  We have downgraded and re-updated the FW on both,  Wiped and restored the Ipads, Etc. But continue to have the problem.  
2017-6-15
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Prado
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Sitech.UAS Posted at 2017-6-15 06:36
We are having the same issues with two different Inspire 1's.  Sometimes the waypoints will load and the flight will start but then hang up mid-flight and other times it will fail to load at all.  This has happened on two totally separate units each with their own tablet.  We have downgraded and re-updated the FW on both,  Wiped and restored the Ipads, Etc. But continue to have the problem.

Hello Sitech,

What tablets do you use?, if I can ask.  I borrowed an iPad Mini 4  from a friend and has no problems it all. But still have the problem with mine, an iPad Mini 2, so I would like to know if is the same model you use.

Thank you
2017-7-10
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