my maviic had a motor problem and dropped to the ground.  I contacted the dji.  the dji custmer service just sent a quotation to me for buying a new one. and no reply to me.

Sorry to hear about the accident, could you please provide us your case number so we can help you look it it? Thanks.

DJI Natalia Posted at 2017-5-8 20:28
Sorry to hear about the accident, could you please provide us your case number so we can help you look it it? Thanks.

CAS-586422-V0Q0X7

thanks

fans4a57158a Posted at 2017-5-8 21:55
CAS-586422-V0Q0X7

thanks

Thanks, we're working on your case and will reply your e-mail soon, sorry to have kept you waiting.

DJI Natalia Posted at 2017-5-8 23:51
Thanks, we're working on your case and will reply your e-mail soon, sorry to have kept you waiting.

Thanks

Let's see when will I get the reply.

fans4a57158a Posted at 2017-5-9 03:49
Thanks

Let's see when will I get the reply.

The support sent you the e-mail, please feel free to reply us for any further questions, thanks.

DJI Natalia Posted at 2017-5-10 01:24
The support sent you the e-mail, please feel free to reply us for any further questions, thanks.

Thanks.

Got the reply.

Asking question and wait reply.