DJI Natalia
Administrator
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Thank you for the kind words.
We called you back at 3:32 PM (PST) today, but no answer nor voice mail, then we sent you an e-mail to explain it.
Besides, we looked into the chat history again, unfortuantely, we did not find any records showing you contacted us on 17th and 18th of April. In that case, your DJI care had expired, considering this special situation, we decided to send you a new invoice, please check you e-mail box, after we receive your payment, will help you repair it as soon as possible.
Please feel free to let me know if you have any further query, thanks.
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