Piper146
lvl.1
United Kingdom
Offline
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Hi all,
I am trying to find out how long a repair/replacement will take living in Scotland, UK.
Today I sadly crashed my drone into a tree, whilst trying out the POI mode. The drone it self seems to be fine other then the gimbal has been torn off from the body. I am extremely saddened my this as I bought the Mavic only a week ago and was planning on useing it for my Wedding and Honeymoon which is in a little over 2 weeks time (28th May).
Annoyingly, I dont have DJI care however my insurance company may cover the cost of the repair. This evening, I started the process with DJI by filling in the case form online. They have said they will send a UPS returns lable and it can take upto 2 working days. Dose this label come in the post or is it emailed to you? Dose anyone know how much this repair could cost?
If anyone can let me know if I am likely to get my drone back in time for my wedding, or if there is anyway of speeding the repair/replacement up, your help would be very much appreciated.
Some pic below of my drone
All the best
Tom
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