No Range
862 11 2017-5-14
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fans29969794
lvl.2
Flight distance : 2906129 ft
United States
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I'm getting just over a half mile range and losing video transmission no matter where I fly..Frustrating. Mavic Pro.

2017-5-14
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hungdang
lvl.4
Flight distance : 4931706 ft
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Australia
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I am sorry but have you got the antenna in correct position? they are parallel to each other and the flat surface is pointing to your Mavic?
2017-5-14
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JYD
lvl.1
United States
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I am having a similar issue which makes me not fly, although I can continue to control the craft after take off, the app always seems to lose signal, and top bar becomes red in less than a minute of flight.  I get scared, land, it turns green on GPS mode and I take off and it almost immediately losses signal on app but controller still works. grrrrrrrrrrrrrrrrrr
2017-5-14
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dronist
First Officer
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United States
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Antenna position is critical, also where you are flying. Is it open space and in LOS. I get easy 23000' in LOS
2017-5-14
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dronist
First Officer
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United States
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JYD Posted at 2017-5-14 19:39
I am having a similar issue which makes me not fly, although I can continue to control the craft after take off, the app always seems to lose signal, and top bar becomes red in less than a minute of flight.  I get scared, land, it turns green on GPS mode and I take off and it almost immediately losses signal on app but controller still works. grrrrrrrrrrrrrrrrrr

What phone/tablet/OS are you using?
2017-5-14
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JYD
lvl.1
United States
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dronist Posted at 2017-5-14 20:25
What phone/tablet/OS are you using?

Samsung model SM T113  Think it is a tab3
Android vers  4.4.4
2017-5-14
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JYD
lvl.1
United States
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dronist Posted at 2017-5-14 20:24
Antenna position is critical, also where you are flying. Is it open space and in LOS. I get easy 23000' in LOS

Well familiar with the antennas, and how to position them    I was in open space with a budy who had no issues with his phantom
2017-5-14
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dronist
First Officer
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United States
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JYD Posted at 2017-5-14 20:40
Samsung model SM T113  Think it is a tab3
Android vers  4.4.4

Try using IOS. You will save yourself a lot of {:4_177:}
2017-5-14
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JYD
lvl.1
United States
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dronist Posted at 2017-5-14 20:42
Try using IOS. You will save yourself a lot of

I need anew phone anyways so I ordered a new I phone 6 tonight, that runs IOS
2017-5-14
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Lucas775
First Officer
Flight distance : 50642090 ft
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United States
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JYD Posted at 2017-5-14 20:44
I need anew phone anyways so I ordered a new I phone 6 tonight, that runs IOS

Let us know how that works out for you.  
2017-5-15
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JYD
lvl.1
United States
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Lucas775 Posted at 2017-5-15 03:19
Let us know how that works out for you.

My problem has been fixed ..... so far
Apparently the Android software had issues, because yesterday i received my new I Phone 6s and downloaded DJI Go 4  and this morning just finished a short but extensive flight with NO ISSUES, no signal loss, no disconnects.... i am a very HAPPY CAMPER!

I suggest that ANYONE who has the loss of signal issue who is using an Android phone or pad, invest in an Apple device, works smooth as silk!

Best wishes and happy flying!

JYD
2017-5-17
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Carnage808
lvl.2
Flight distance : 21893 ft
United States
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The solution should NEVER be 'buy a new phone'  

2017-5-17
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