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Random Loss of Camera Image
490 2 2017-5-17
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fans4c8ed7c7
New
United States
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Randomly I've lost my camera image during flight.  The live image just freezes in b&w (like it's disconnected from the drone).  Everything else contiues to work.  If I reboot my Samsung tablet, the video begins streaming again but usually (but not always) stops again after a short time.  I have had it happen within a couple of mimutes after powering up and sometimes it works correctly for the entire flight.  I'm running the latest DJI app and the drone has the latest FW.  Not sure what to try next ?
2017-5-17
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Does ths seem to happen right after updating the firmware or software. or were there some successful flights prior to this happening? Have you had any hard landings? Which Samsung device and Go app version do you use?
2017-5-17
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HWCM
Second Officer
Flight distance : 5484997 ft
United States
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Android device? Is it running nougat? If so there is an issue with DJI GO and Nougat.
If that is not it, then your tablet just is not powerful enough to run DJI GO.
2017-5-17
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