I was having issues losing video transmission from the first few flights with my mavic pro. My video would just drop and I would restart the app and it would be back again. It happened on multiple devices from iPhone to iPad and android. So I sent it back with hopes of getting it back in time for a trip I was going on 5-25-17. Dji Natalia helped me out a lot through the whole process in getting my order moved along and getting me connected with the right people at dji. Anyways my ups tracking says it will be here by tomorrow afternoon, so I am quite relieved. Here is my timeline for the whole process. So thanks to dji for making this a positive experience for me!

Good job, great to hear the positive side, and that things might be improving..

Thank you for your positive feedback. We really appreciate that.
Hope you enjoy your flights with DJI product.