I got my drone for xmas 2016.
Its been great.
But it took off and did not respond to qnd flew off and crashedthe ribbon cable on camera/gimble was cut
Is their someone i can have a live conversation with so i can get it repaired???

u can call support, they will tell u to send it in, and depending on what the flight record say, they will either price out a repair u have to pay for, or tell u it's warranty covered. If you'd rather fix it yourself, there are options - just do some looking here and on phantompilots . com... Even warranty repair would probably take nearing a month.. that's just how things work out, usually... In the meantime you can readup on phantomhelp log and post a log here, people can help you to determine what happened, and help to get "ammo" to push for warranty fix....

You could fill in an online repair request form here.You’ll get a case number automatically. https://repair.dji.com/en/SelfRepair/Area
After received your drone, our engineers will help to evaluate the drone and let you know what could have caused the issue.  Sorry for the crash.