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Mavic Did not return to home!!!!
1568 10 2017-5-21
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fansd8b935e8
New
Flight distance : 226660 ft
Uruguay
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Guys,
I lost my Mavic today.
I had sone the latest firmware update last Friday, flown on Saturday and actually used the RTH sucessfully yesterday night.  This morning, after flying for a few minutes....it just kept on going. Would not turn or RTH.
Looked for hours where the map showed it had landed...but could not found it.
Has this happened to others?
Does DJI cover this sort of issue?
IMG_5006.PNG
2017-5-21
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hallmark007
Captain
Flight distance : 9812789 ft
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Ireland
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First thing you should do is sync your flight to dji cloud, and start a case with dji.

If you want any help here you can upload your flight log here http://www.phantomhelp.com/LogViewer/Upload/  And come back here and post link , you will get some help.
2017-5-21
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Lok Mavic
lvl.4
Flight distance : 1486660 ft
United Kingdom
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The screenshot does not really tell us what happened. Can you upload the flight data to Airdata. Did you get any errors before that happened? Like any connectivity or GPS problems? Cheers.
2017-5-21
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry to hear about the loss of your drone.
Please sync your flight records from the DJI Go app and send an email to support.us@dji.com with your DJI account email and the date this occurred.
They can analyze the data and let you know what could have caused the issue.
2017-5-22
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PassBy
lvl.4
Flight distance : 139967 ft

Malaysia
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Can share more in detail?  
following
2017-5-22
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fansd8b935e8
New
Flight distance : 226660 ft
United States
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I synced my flights and emailed DJI
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2017-5-23
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r4nd0m
lvl.3
Flight distance : 839055 ft
United Kingdom
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Sorry about your loss mate but I did upgrade on Thursday and flew multiple flights on Saturday especially showing the RTH as well as precision landing capability - even in a populated area with a lot of wifi activity and it did work - the only thing I could observe was that once it stopped during RTH for a short while which I couldnt explain - tried it another 10 times afterwards even from the exact position - didnt occur again
2017-5-23
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Griffith
First Officer
Flight distance : 98537 ft
United States
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Have you tried the Find My Drone feature?
2017-5-23
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fansd8b935e8
New
Flight distance : 226660 ft
United States
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Yes...to no avail...it apparently fell within an eucaliptus plantation...we looked for hours right where it showed it should have been.
2017-5-23
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TroutboyNZ
Second Officer
Flight distance : 1726486 ft
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New Zealand
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When you updated the firmware, did you reset the RTH height_ It often defaults to 30m after a firmware upgrade.
2017-5-23
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Griffith
First Officer
Flight distance : 98537 ft
United States
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fansd8b935e8 Posted at 2017-5-23 11:16
Yes...to no avail...it apparently fell within an eucaliptus plantation...we looked for hours right where it showed it should have been.

check again in a few days.  It is probably hiding above and may eventually fall out.  Sorry for your mishap.
2017-5-25
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