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DJI go 4 ver 4.1 crash on android 4.4.2
5341 13 2017-5-26
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fans53756491
lvl.3
Flight distance : 18652 ft
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Israel
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Hi

I just update to the latest dji go 4 ver 4.1 (android ver 4.4.2 kitkat, mavic pro) . In the loading process the application crash. Any ideas? In version 3.0.7 everthing work smoothly.

Thanks
Ronen
2017-5-26
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Have you already tried reinstalling the Go4 app? Is it crashing prior to reaching the 'equipment' page, or is it once you try to go into the camera view?
2017-5-26
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fans53756491
lvl.3
Flight distance : 18652 ft
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Israel
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Hi
I just want to correct my android version is 4.4.4. I uninstall the previous ver 4.0.7 and tried to install. The dji go 4 fail while loadind. I got pop up that the dji go stop soi did not even get the main screen.

Ronen
2017-5-27
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Plzi
lvl.1
Flight distance : 1269475 ft
Czechia
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fans53756491 Posted at 2017-5-27 19:34
Hi
I just want to correct my android version is 4.4.4. I uninstall the previous ver 4.0.7 and tried to install. The dji go 4 fail while loadind. I got pop up that the dji go stop soi did not even get the main screen.

I have same problem wtih android 4.4.2.. What Am i doing now? F u c k DJI.
2017-10-17
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DJI Mindy
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Flight distance : 7 ft
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Plzi Posted at 2017-10-17 07:24
I have same problem wtih android 4.4.2.. What Am i doing now? F u c k DJI.

Sorry for the trouble cause, please try to uninstall the app and then reinstall it.
Besides, what mobile device are you using?
2017-10-17
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DJI Mindy
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Flight distance : 7 ft
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Plzi Posted at 2017-10-17 07:24
I have same problem wtih android 4.4.2.. What Am i doing now? F u c k DJI.

Sorry for the trouble caused, please try to uninstall the app and then reinstall it.
Besides, what mobile device are you using?
2017-10-17
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Plzi
lvl.1
Flight distance : 1269475 ft
Czechia
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DJI Mindy Posted at 2017-10-17 19:11
Sorry for the trouble caused, please try to uninstall the app and then reinstall it.
Besides, what mobile device are you using?

I uninstall app and install again. Problems still doing.  I can not run DJI Go at all. I have Lenovo Tab S8.  
2017-10-30
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DJI Mindy
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Flight distance : 7 ft
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Plzi Posted at 2017-10-30 10:02
I uninstall app and install again. Problems still doing.  I can not run DJI Go at all. I have Lenovo Tab S8.

DJI Go 4.1.15 has been released, have you updated to the latest version?
2017-10-30
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fans5cc382c4
New
Flight distance : 154961 ft
United Kingdom
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Hi. This is still an issue using DJI GO 4 v4.2.6 and Android 4.4.2. The DJI GO application installs ok, but when starting the splash screen is shown then the screen goes black and crashes with no error messages.
2018-2-16
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djiuser_m4VauI8vAxxZ
lvl.1
Flight distance : 20741 ft
Germany
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I had the same problemes with my lg pad 8.3 . dji go app starts an at the internal update screen blackout and get back and this "routine" goes on and on....but no update happend.
2018-2-24
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DJI Susan
Administrator
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djiuser_m4VauI8vAxxZ Posted at 2018-2-24 02:28
I had the same problemes with my lg pad 8.3 . dji go app starts an at the internal update screen blackout and get back and this "routine" goes on and on....but no update happend.

Hi there, is there any chance change to another recommended mobile device to verify?
2018-2-24
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djiuser_m4VauI8vAxxZ
lvl.1
Flight distance : 20741 ft
Germany
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DJI Susan Posted at 2018-2-24 23:56
Hi there, is there any chance change to another recommended mobile device to verify?

yes of course. but not my favorite
2018-3-20
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DJI Susan
Administrator
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djiuser_m4VauI8vAxxZ Posted at 2018-3-20 09:31
yes of course. but not my favorite

Sorry about this. We can not ensure the performance of the mobile device you referred but still recommend to reinstall to see whether it shows better effect. Change the mobile device will be helpful to verify the current status. Thanks for your cooperation.
2018-3-21
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Kooter
New

United States
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DJI Susan Posted at 2018-3-21 02:00
Sorry about this. We can not ensure the performance of the mobile device you referred but still recommend to reinstall to see whether it shows better effect. Change the mobile device will be helpful to verify the current status. Thanks for your cooperation.

Same problem with Samsung Tab 4.
Dji Go worked fine until OS updated to 4.4.2
Now I get a splash screen, a blank screen, then crash, back to samsung home screen.
2020-6-7
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