Yraegel
Captain
Flight distance : 1411811 ft
United States
Offline
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DJI-Thor Posted at 2017-5-27 18:45
Sincerely sorry for this , Yraegel, just checked your case ,we sent a email regarding the repair process to you on May 25th, have you received it? Since this drone has been tested, it will be shipped soon. I’ve also asked our local repair team to take care of it for you, hope you can get the drone back to fly and enjoy it soon. Appreciate your patience.
On May 24th I received this:
...has been repaired. Please visit our Repair Progress Inquiry website or use the DJI GO App to view the repair progress. Your unit will be shipped out to the following address within three business days.
So that shows 3 days, May 30th. The website was showing one business day.
On May 26th, I received this:
Your Mavic Pro has been tested and will be shipped within two business days.
So that pushes it out to the 31st.
It's the inconsistency that aggravates.
Thanks for looking into this Thor. |
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