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DJI Go App-what to do when message "Video Output failed...
3343 10 2017-5-27
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GeorgeP04
lvl.1

Australia
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Using an iphone SE, and the DJI go app, when downloading the created movie, receiving this error message "Video Output failed. Download the original file of the video you just edited, and then rety outputting." Not sure how to do this to fix this problem. Can someone please help?


2017-5-27
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simonchung
New
Flight distance : 23963 ft
United States
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I'm using iPhone7 Plus with my Mavic Pro and also have the same problem. Anyone else seeing this issue? Is it caused by the latest update? I used to be able to save videos.
2017-7-12
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fans03b82a04
New
Flight distance : 66 ft
United States
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I'm having this issue too.
2017-7-15
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Djmonteiro
New
United Kingdom
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Same as SimonChung, I just updated the app and now when I go to complete the video it gets stuck at 47% for about 10 mins now. Previously it failed and gave the video output fail error. Any ideas?
2017-7-26
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rudyasho
lvl.3
Flight distance : 547320 ft
Indonesia
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I'm having this issue too.
2017-7-26
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fanseb70fa68
New
Colombia
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I have the exact same problem. Don't know what I'm doing wrong. Is there any other way to download the autoedit video the app creates?
2017-7-28
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fans990f3746
New
Flight distance : 59213 ft
United States
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Same issue here. Any updates? Thanks
2017-12-31
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Patowski
lvl.1
Flight distance : 123091 ft
Canada
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I had this issue also,
2018-2-18
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Patowski
lvl.1
Flight distance : 123091 ft
Canada
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I also had this issue, I was trying to add shots i took with my iphone 6s+ --> 1080p at 60fps and some 720P (selfie camera)  all mixed together and i kept getting that error message. The only fix I found not to have waisted my 3hours+ of video and photo editing in Dji Go4 was to use the screen recording feature (ios 11+) on the iphone. I hope Dji will fix this!
2018-2-18
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djiuser_BWFbAmOgIYgG
New
Taiwan
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I also have the same problem. I restart my iPhone X several times, deleted all the filters previously using in the video.  What should I do else to fix this by myself???  
2018-4-22
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Alex Maillis
New

Brazil
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I have the same problem. Does anyone know how to solve it?
2019-7-11
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