Donnie *
Captain
Flight distance : 3636782 ft
United States
Offline
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The big problem here is you have a "disconnected " on the go app device meaning the RC transmitter is not communicating with the Go app device at all . This is bad . It can be caused by not using an approved device, a bad HDMI module , Old firmware on the RC that will not recognize the go app , Or even a faulty;ty cable between the RC and go app .
So lets start with the Go app communication with the RC, if we can't get this going then we are in trouble.
What are you using for the actual Go app ? Did you load the correct one ? you want the Go app for the Inspire 1 and the Phantom Advanced or Pro . The Go App 4 for the Inspire 2 will not work .
Are you plugging into the USB port on the RC transmitter ? Dont use the other ports, only the USB port on the back off the Rc transmitter .
Can you try another cable ?
Can you get hold of an I pad Pro or I pad air ( latest models with lots of power, A9 Processors ) ? ( do this if the above ideas will not work) these are the gold standard ( In my mind anyway ) If these wont work , nothing will .......As far as the Go app device , if we have a bad HDMI port or Firware from ancient times it still will not work.
You may have super old firmware on the RC transmitters that the current go app will not recognize , there are ways to get this to work but it is a bit complicated . Try the above suggestions and lets go from there .
Also I am a bit confused , are you saying that you did update the Aircraft ? with an SD card installed to the camera ? If so did it work ?
Also both RC transmitters say "disconnected " .... that would be odd for both to fail....... Makes me think wrong GO app, or bad cord , Or super old FW that the Go app does not recognize.
You are trying to open the Go app with the Inspire as the Aircraft correct ? make sure of this and does the Oval on the Inspire Go app page say "How to Connect " or does it say "camera". More than l;ikely it just says "How to connect " Once again this indicates that the Go app has no communication with the RC transmitter, It is acting just like it is not connected at all .
You also tried to update the RC via a thumb drive correct ? if so what did you try to load it with ? what firmware ?
*** A piece of string and the two cups .... I use little lines like this to make sure folks are reading the Post .... so I appreciate you recognizing my attempt at humor !!
donnie
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