Dear DJI
I purchased my mavic locally here in Townsville, Australia on the 31st May from JB-HIFI (Phone number [url=](07) 4412 2500)[/url]
SN 08QDE3D01200NP
I was subsequent delighted to fly it for the first time as it was everthing i wanted in a drone, small, compact, high endurance and what seemed like a good camera....
Untill.... I noticed the top right of the image in post, a U shaped blob that muddied detail entirely (was using +1 sharpness and everything else zereoed)  
So, i returned it naturally to JB-HIFI with footage in hand...
They gave me a new one.
I charged the new drone and remote as well as updating them to the latest firmware to find that... The ESC was broken out of the box

I was gutted.

This one wouldnt even FLY let alone take fuzzy video on the right (and yes i was tap to focusing)
The next day I returned yet another drone...
Surely, third times the charm right?
This one flew fine to my almost orgasmic relief but apon further inspection, AGAIN, the ENTIRE right side of the footage was muddy and horrible (SN 08QDE2U0120380)

DJI, I love your design, I love the mavic...
But please...
PLEASE
I want my mavic to be sharp and everything it was promised to be but forgive me if im extremely sceptical now.
I have been constacted by Michelle from DJI Support about transfering my Care Refresh to the latest SN but I will be replying to that email explaining my situation

I appreciate any comment by DJI on this situation
Cheers

Video i have done on the subject

That must have been frustrating for you, I sympathize with your situation and deeply apologize for your unpleasant experience.  Have you contacted the dealer to replace the last drone (SN 08QDE2U0120380) ? If not, Please upload an original video or image directly from SD card to Dropbox or Google Driver, then post the link here, we'll check it
Many thanks for bringing this to our attention, we care much about your feedback on our product and service, I’ve transferred your feedback to the supervisor, we will keep improving to provide you all more professional service and higher quality products.

I will take video with latest drone tomorrow that i swapped out today (SN 08QDE3X012020X) and upload to my mediafire account (i will post the link after i have filmed it).
I appreciate your response
Thankyou for getting back to me
Cheers

http://www.mediafire.com/file/ipagyevj4aigluj/DJI_0001.MP4

Its happened again
This is the 3rd drone with this issue now
Video is from 3 hours ago
Why DJI??
Why????

Br00ksy Posted at 2017-6-7 22:22
http://www.mediafire.com/file/ipagyevj4aigluj/DJI_0001.MP4

Its happened again

Thank you for uploading the original video but the size is too big that I need to spend more than 12 hours to download, could you please upload a short video for us to check? We wish to help as soon as possible, thank you.

My appolgies
Will upload to youtube instead

Video will take approximately 1 hour to process but will be live at

It will probably be of low resolution untill it has finished processing
You know how youtube works

Look at the top right :/
Heres a picture that shows this
http://www.mediafire.com/view/2991ax27ogbi3eo/DJI_0003.DNG

Br00ksy Posted at 2017-6-8 00:59
Look at the top right :/
Heres a picture that shows this
http://www.mediafire.com/view/2991ax27ogbi3eo/DJI_0003.DNG

I'm sorry that the picture is unable to be opened or downloaded. Have you updated the firmware to the latest one? Gimbal cover has been removed or not during the flight? Wish to hear from you soon.

I have all the latest firmware and have calibrated all that that can be calibrated

I have converted the picture to a JPEG so that you may view it easier. Here is the link

I removed the gimbal cover and gimbal brace as i always do

Maybe this link will work for you
https://www.mediafire.com/folder ... vic_Sharpness_Issue

Its been 4 days!
Anybody there!?

Br00ksy Posted at 2017-6-12 01:02
Its been 4 days!
Anybody there!?

I'm so sorry for the late response. Please click 'Reply' next time in case I miss some messages.
It's really rare that you have replaced several drones but the problem still exists. I sympathize with your situation, but I'm unable to help you with this issue remotely. Please contact your re-seller to change again. I apologize for the inconvenience caused.