Nigel_
Captain
Flight distance : 388642 ft
United Kingdom
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That is not "physical damage", it is a "manufacturing defect" which is covered under warrantee.
If it had been crashed enough to cause that then the upper part of the case would also be damaged, plus the plastic normally bends or crumples rather than snapping. There have been a number of recent shells with cracks, presumably due to a bad mix of plastic or incorrect temperatures during moulding, DJI know that there have been problems recently so should except a warrantee claim if you can speak to the right person, they probably just need to check the serial number to see if it was one of the problem batch.
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