DJI Tony
Administrator
Offline
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Hi there. Thank you for reaching out, and we're sorry to hear about the difficulties you're experiencing. Here are some recommendations you may try:
1. Go to your Drive/Finder, find a drive named “VISION” or a drive with a yellow exclamation mark in “Device Manager”, and reinstall it.
2. Open the “Device Manager” and open each drop-down menu. Find the drive named “VISION”. Open and select “Update Driver Software."
3. Select “Browse the computer for driver software” and tap “Browse” to find the Drivers file folder under DJI Assistant 2 software installation directory.
4. Select “Next”, and the drive will start installation until the prompt for installation completion appears. After the driver installation has finished, the yellow exclamation mark in the Device Manager List will also disappear.
5. Go to Device Manager and check whether the drive has an exclamation mark (for example C1, MTP, etc.) Use the same method for reinstallation.
6. After installation, restart the computer and reconnect the DJI Assistant 2, and recalibrate.
If the same issue remains, you may consider using another computer preferably Windows, if possible.
Kindly keep us updated. Thank you, and have a nice day. |
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